Workato is the operating system for today’s fast-moving business, providing a cutting edge, low-code/no code platform that enables users to painlessly create automated workflows across applications and databases. Our platform is highly rated by both Forrester and Gartner in the Integration Platform as a Service (iPaaS) industry. We are trusted by over 7,000 of the world's top brands such as Box, Grab, Slack, and more.

We are looking for an exceptional Sales Data Quality Analyst to join our growing team. As part of the Sales Strategy and Operations team, you will be responsible for the quality and integrity of the data housed in core business systems, including Salesforce.com and Thoughtspot, among others.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.

Responsibilities

  • Raising data quality and performance levels in our tech stack including Salesforce and Thoughtspot especially with respect to critical data elements, including accounts, contacts, leads, opportunities, and closed business

  • Establishing and maintaining a set of processes and controls aimed at ensuring data quality and integrity issues are surfaced and addressed on an ongoing basis

  • Creating and publishing data hygiene reports so that the broader organization has visibility to the quality and integrity of the data at any given point in time as well as on an ongoing basis

  • Coordinating various data cleanup tasks which include: deduping account and contact data, ensuring data enrichment via our standard tools is performed consistently and correctly, overseeing the SFDC account creation process to prevent duplicates and ensure all internal requirements are met

  • Territory health and analyzing data to help develop better target companies and better overall territories

  • Ad hoc reporting to assist business leaders with strategic decisions…

Requirements

  • 6 months of experience in Business to Business marketing research

  • Excellent English communication skills (verbal and written); ability to convey information clearly and concisely

  • Experience in Salesforce and (preferably Thoughtspot or similar BI tool)

  • High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; discipline to conduct and manage marketing process from initial concept to lead generation

  • Strong customer orientation, dedication, and passion for delivering a great customer experience

  • Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact

  • Must be analytical with an aptitude towards measuring every step of the marketing funnel and optimizing campaigns based on desired conversion metrics

  • Ability to occasionally work hours that overlap with US time-zones - either early mornings or late evenings

  • Desire to start a career in Sales Operations

Why Workato?

  • Supportive, collaborative, international team environment that supports remote employees (currently all of us!)

  • Long-term prospects for a professional career in a high growth company

  • Flexible Work culture

  • Be part of a community-oriented organization with a history of giving back

  • Best in class technology tools to empower you to do your best work

  • Support for professional development and continuous learning

  • Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue

  • Company-sponsored team-bonding activities and team celebrations

  • Employee and Customer referral bonuses

All full-time permanent employees in Singapore will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)

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