Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for a Senior UX Designer who is willing to rethink enterprise software and believe that enterprise users should have the same usability, capability, and reliability that we expect from consumer software.

Some stuff that we're looking for, culture-wise: 

Connection. We deliver exceptional experiences. We build enduring relationships both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.

Who we are:

Movie actors. Musicians. Athletes. Chefs. Gamers. You name it. We’re a diverse team with diverse interests! At Workato, we’re an open-minded bunch - spreading our mission to help companies focus on things that matter by empowering teams with no-code automation. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.  

Responsibilities

  • Work in close collaboration with other designers, product managers and UI engineers to design products that have low friction to adoption and are delightful to use

  • Develop lo-fi/hi-fi mockups and prototypes to effectively articulate interaction designs 

  • Produce polished visual design specs that are clear and directed

  • Iterate through design feedback from internal stakeholders and customers

  • Gauge the usability of new and existing features and make constructive suggestions for change.

  • Leverage analytics tools to measure success, present opportunities, and support decision-making

  • Write clear and concise copy for your projects

  • Be a constant user advocate, in every aspect of your work

Requirements

What are we looking for:

  • Minimum 5 years of UX design experience, preferably in designing complex products. A Bachelor’s/ Master’s degree in Design is an added advantage

  • A strong portfolio of your past work that details your challenges, ideas, and impact. We are specifically looking for projects that went into production where you’ve distilled a complex problem into a simple interface. What were your considerations/constraints? What was the impact of your work? As this is a Senior designer role, your projects should show that you’re capable of leading designs on full features

  • Experience using tools such as Figma. Knowledge of basic HTML5, CSS3, and JavaScript is a bonus, but not required. Ability to prototype simple animations of your design in Codepen is also a good to have

  • A solid grasp of user-centered design and testing methodologies. Ability to define research questions and work with our User Researcher on best methods to answer them

  • Ability to effectively present and justify design decisions to stakeholders. All justifications should be grounded in design/psych theories

  • Awareness of current and upcoming design patterns and the ability to critique them

  • Ability to function independently, be self-directed and to thrive in ambiguity

  • Team player, willing to help and share knowledge with team members, open to feedback and constructive criticism

  • Experience mentoring junior designers and contributing in developing the design practice within an organization. We are still a young team and looking for people whose past experiences can help us grow

  • While a solid foundation of interaction design is a given, we are looking for someone who is also strong in at least one of the following disciplines: motion design, visual design or writing microcopy

Why Workato?

  • Supportive, collaborative, international team environment that supports remote employees (currently all of us!)

  • Long-term prospects for a professional career in a high growth company

  • Flexible Work culture

  • Be part of a community-oriented organization with a history of giving back

  • Best in class technology tools to empower you to do your best work

  • Support for professional development and continuous learning

  • Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue

  • Company-sponsored team-bonding activities and team celebrations

  • Employee and Customer referral bonuses

All full-time permanent employees in Singapore will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)

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