BAEMIN is a rising tech unicorn invested by Woowa Brothers, Korea's number 1 food delivery on the business world's map of FoodTech. As we are expanding and ambitious to reach our new milestones, we are acquiring talents who are self-leading, confident and outstanding to accompany us on this journey.
PURPOSE OF JOB
Responsibility to monitor & maintain the computer systems and networks, IT & electronic equipment of the company. Provide technical support, install and configure hardware and software, and solves technical problems, ensuring the whole company runs smoothly & effectively.
1. Help Desk Support Tasks:
- Troubleshoot and support users with computer and software problems, and advise users to upgrade the system or equipment replacement;
- Maintain and manage internet system for the company: Configure modem, Wi-Fi system, switch, network equipment Manage software used in the company;
- Manage software used in the company;
- Implement approved plan to improve, upgrade and maintenance equipment, software - operating system.
2. IT & electronic equipment Management:
- Manage IT equipment: supply, install / recall / transfer equipment, inventory;
- Responsible for all electronic equipment (printer, phone, camera…): purchase, repair & maintain.. ensure they operate smoothly.
3. IT Procedures and Policy:
- Assist line manager to monitor and ensure IT processes and policies are implemented properly;
- Assist Line manager to build/ improve/ develop IT procedure, policy, template.
4. Other tasks assigned by Line Manager
1. Education: Graduated University/ College with IT Degree or relevant
- Minimum of 2 years of experience in the same position
- Has experience working with foreigners/ foreign companies is a plus.
- In-depth knowledge and experience of computer hardware, software, OS (Windows and MacOS), network, G-suite, printer system, CCNA/MCSA , Office 365 is an advantage
- Good at Microsoft Excel, Microsoft Word
- Good at communication both in Vietnamese & English (Intermediate, 4 skills)
- Detailed, careful, dynamic, enthusiasm, customer-oriented, ready to learn and self-study, work proactively, logical thinking
- Teamwork, time management, task management, problem solving.
4. Attitude: Team-spirit, high responsibility, work proactively & actively, high confidentiality