BAEMIN is a rising tech unicorn invested by Woowa Brothers, Korea's number 1 food delivery on the business world's map of FoodTech. As we are expanding and ambitious to reach our new milestones, we are acquiring talents who are self-leading, confident and outstanding to accompany us on this journey.

PURPOSE OF JOB
Responsible for improving placement of rider resources, bringing a good impression
and best experience for drivers at the recruitment stage.

RESPONSIBILITIES

  1. Training
  • Conduct online and offline training sessions to improve driver quality (soft skills/BAEMIN app usage);
  • Design and develop training materials to deliver both the quantity and the quality of training needed;
  • Deliver "BAEMIN know-how" to help drivers solve common situations/problems during the application process according to the
    company's requirements;
  • Be responsible for training drivers in the expansion cities/provinces (Biz trip).

      2. Quality control

  • Consolidate and identify voice of rider and improve the process from training side;
  • Verify training results by measuring performance, app knowledge from new rider.

      3. Other tasks assigned by the Line Manager.

QUALIFICATIONS

  • A Bachelor/College Degree in Human Resources/Business/Marketing/Law/Communication or relevant fields.
  • At least 2 years of experience in the same position of training field, call center, delivery or other related positions.
  • Creative ability and writing proficiency;
  • Excellent presentation skills (making slides and training style), and creating video tutorials;
  • Proficient in MS Office applications (Word, Excel, Power point);
  • Outstanding customer service mindset and dedication to providing exceptional customer care;
  • Excellent verbal, written and interpersonal communication skills;
  • Time management skills
  • Experienced Google Suite is a plus.
  • Can-do attitude, hardworking, high responsibility, enthusiastic, self-motivated, self-management.

If you are self-leading, eager to learn, dare to fail and willing to take any initiatives and transform it into business impact, join us now!

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