BAEMIN is a rising tech unicorn invested by Woowa Brothers, Korea's number 1 food delivery on the business world's map of FoodTech. As we are expanding and ambitious to reach our new milestones, we are acquiring talents who are self-leading, confident and outstanding to accompany us on this journey.

Get to know the role:

The (Senior) Merchant Account Executive is responsible for growing BAEMIN by developing the merchant partner’s business.

Responsibility:

1. Merchant Relationship Management:

  • Support Merchant business with operational initiatives, co-marketing, product optimization;
  • Develop aggressive retention strategies based on merchant’s feedback;
  • Negotiate with merchant to renew contracts and retain business;
  • Troubleshoot issues that affect Merchant business;
  • Frequently visit Merchant to enhance relationship;
  • Meet with the acquisition team to propose customer retention solutions.
  • Analyze, report performance and suggest improving actions;
  • Work with other functions to propose proper benefits for food retail customers.

2. Other tasks assigned by the Line Manager.

Qualifications:

  • A Bachelor or college’s degree in business management, business administration or a relevant field;
  • 3+ year of experience in a Sales/Account at Ecommerce or related industries;
  • Excellent customer-relationship, conflict-resolving, and analytical skills;
  • Effective communication and self-motivation;
  • Data-driven;
  • Strong logical thinking, teamwork, empathy, persuasion, and patience.

Working Locations:

  • HCM Ops Center: 28-33 Pham Ngoc Thach, Cai Kha, Ninh Kieu, Can Tho

If you are self-leading, eager to learn, dare to fail and willing to take any initiatives and transform it into business impact, join us now!

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