Our mission is to make the best mental health tools radically accessible to everyone.

We’re a venture-backed startup building a suite of products designed to help people around the world improve their moods. Indeed, Woebot Health was created to address the growing gap between demand for, and access to, quality and evidence-based mental health services. We set out to solve the problem of access by creating scalable solutions that are both efficacious and engaging.

Our research on and expertise in clinical interventions and implementation science, coupled with digital therapeutic translation work, and rare expertise in artificial intelligence and machine learning, helped establish and strengthen us as a company.

Woebot Health. was founded on the following principles:

  1. Behavioral Health For Everyone: We believe that like physical fitness, emotional fitness is something that people can actively cultivate on a daily basis. Creating a cultural shift in this direction is a crucial pathway towards tackling the mental health crisis.
  2. Academic Rigour By Design: We are committed to demonstrating outcomes and contributing to the field. In addition, we apply best practices from human subjects research to our users and the protection of their data.  
  3. Humans First: We practice human-centered product design principles. In essence, we listen to our users as well as pay attention to and design for their lived experience of mental health problems.

You will be a core member of the Research and Clinical Team, and will work with company stakeholders to help design and implement empirical evaluations of our digital therapeutics in national and/or international trials. You’ll work with our Clinical Operations Manager, and be a key part of leading our Research & Development Clinical efforts.

Why you should join our Clinical Team:

You’re excited to help us design and implement operational excellence in our evaluation of the clinical efficacy and safety of our digital therapeutics.  You have the opportunity to work with cross-functional teams to bring Woebot’s mission to life: scaling access to quality mental health tools for millions. 

You will be at the forefront of an emerging industry in digital health and wellness while being at the intersection of consumer and regulatory products. You have the unique opportunity to help delineate Woebot into a premium offering which will ultimately become the new standard in digital therapeutics.

We have an expansive program of research, our product is in high demand, and we’re excited to have people on our team that are just as passionate about mental health as we are. 

About the role

Reporting to our Clinical Operations Manager, you will support the clinical operations of the Clinical / R&D Team which is responsible for Woebot Health’s (i) regulatory trials for products targeting FDA-clearance as well as (ii) provide support to the expansive programs of research for its suite of emotional support products. Successful Clinical Operations underlies the success of all of our trials. Thus, the Clinical Operations Lead must have a clear track record of operational excellence in clinical trial research in addition to exemplary communication, attention to detail, and organizational skills.

 

Responsibilities

  • Function as Woebot’s Clinical Trial Manager for our Regulatory Trials
    • Act as the company’s primary liaison and develop and maintain client relationships with the CRO running our regulatory trial. 
    • Work with Clinical Operations Manager and CCO to contribute to CRO oversight, decision making, ensuring project progress and in addition, facilitate CRO contract details in preparation for pivotal trial launch and implementation.
    • Managing and keeping up-to-date internal-facing pivotal trial + CRO timelines while communicating these clearly and regularly across teams
    • Readily communicate all facets of study progress (e.g. budget details, recruitment challenges) to relevant stakeholders.
    • Have deep foresight into study ops so that potential problems are identified and solutioned in advance. If a risk to study ops is identified post FPI, actively problem solve and eradicate the blockers swiftly and collaboratively.   
  • Leverage your deep clinical operations experience toward devising and implementing ops excellence in each study assigned
    • Optimize for efficiency in study execution processes 
    • You initiate and manage sponsored and investigator-initiated research studies (i.e. study-startup, maintenance, close-out, monitoring, and protocol development)
  • Function interdepartmentally -- primarily with Product and Commercial Teams -- toward active communications of research progress and attainment of study aims
  • Execute against the Clinical / R&D Team’s core objectives 
  • Generate and refine study ops manual and protocols
  • Contribute to and facilitate communications regarding external engagements and partnerships on behalf of Clinical and R&D, including study-related processes and documentation
  • Contribute to vetting, initiating, and managing third party CRO vendor selection 
  • Proactively contribute to the creation and maintenance of operational guidelines, SOPs, and training manuals to support our growing trials & products

Key Performance Objectives

Within your first 30 days you will  

  • Read through core correspondence and submission documents between us and the FDA in order to deeply understand our proposed pivotal trial  
  • Educate yourself on our live clinical trials, research pipelines, and publications
  • Immerse yourself in and adopt the platforms the Company and Clinical / R&D team utilizes (Asana, Lattice, Qualtrics)
  • Learn our Standardization of Research Processes, including Clinical Ops process + Study Review Board Process
  • Start your journey of getting to know Woebot - use the product daily  
  • Get up to speed on all the operational logistics. Attend meetings, review draft manuals, and familiarize yourself with our standard operating procedures. 
  • Get a basic understanding of the product profile and infrastructure for pivotal trials. You will gradually begin to lead and oversee all of our operations for our primary pivotal  trial.

 

By Day 60 you’re actively contributing to the design and implementation of pivotal operations, triaging the action items, and reviewing and editing all manuals. 

 

By day 90 you’re suggesting and implementing methods for improving team communication and efficiency for our clinical operations.

  • Your deeply embedded with contributing to ongoing operational improvements and changes
  • Actively engaging with the CRO for pivotal trial start-up and planning; communicating and timelining with Product Team accordingly 
  • Within your first 90 days, we expect that you’ve gathered a deep understanding of the product pipeline and research strategy, have been involved to a certain degree on all research programs.
  • You’ll become a thought partner to our Clinical Ops Manager toward overall org operational excellence.

 

Requirements

  • Experience in working with 3rd party CROs to run registration clinical trials designed for regulatory approval and market submissions. Ideally within digital therapeutics, but pharma experience is welcome as well. Including budgeting and protocol generation.
  • 3+ years of experience in human clinical research; demonstrated excellence in research operations for large scale, national, multi-site clinical trials with large sample sizes.
  • Experience with taking products through registration trials  and knowledge of associated challenges, timelines, and costs.
  • A curious growth mindset and are also comfortable coaching other leaders by making suggestions and taking initiative on challenging and ambiguous problems.
  • Clear track record of excellence in communication and organizational skills, attention to detail, and productivity  

Our Core Values

  • Empathic: Place a high value on user-experience. Motivated to help others be successful.
  • Proactive & flexible: Hit the ground running. Even with ambiguity, you can get the job done.
  • Driven: being willing to go the extra mile if needed to help support the team through big milestones 
  • Self-awareness and growth-mindset: Wants to learn and grow in the role.
  • High standards: Take pride in your work and apply high standards toward everything.
  • Strong work ethic: Work hard to get the job done. 
  • Excellence in communication and interpersonal fluidity  

 Benefits 

  • Competitive Salary
  • Stock Options 
  • Flexible PTO
  • Health, Dental & Vision
  • Healthy Snacks & Meals

Woebot is an equal opportunity employer and we deeply value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status




Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Woebot Health are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.