Who We Are

WillowTree is a leading digital consultancy that partners with the world’s most admired brands to orchestrate winning experiences across the customer journey. Experiences that are personalized, on-brand, and consistent across channels and platforms. Experiences that can both drive customer delight and reduce operating costs.

Our services include digital strategy consulting, product development, brand and experience design, digital marketing, and data and AI services. WillowTree’s client roster spans industries and growth stages, including T-Mobile, Marriott, Allianz, Dexcom, PepsiCo, Brightline Trains, Synchrony Financial, Domino’s, and Dairy Queen. Check out how we have impacted our clients' digital portfolios over the years.

In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT), a leading provider of next-generation digital customer experience (CX) solutions for global and disruptive brands. The combined firm brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose — including mobile apps, websites, voice UI, chatbots, email, customer service agents, and retail associates.

Location

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Charlottesville, VA, Durham, NC, or Columbus, OH OR in a Work From Anywhere (Remote) inside of the Eastern Time Zone with the capacity to travel to clients or WillowTree offices.

The Opportunity

As our Data Advisory Director, you will lead high-impact engagements with Fortune 500 clients, providing strategic guidance in data strategy and data transformation roadmaps to transform business outcomes for our clients. You’ll advise executive stakeholders, craft data strategies, design business cases, and establish roadmaps that drive innovation and create value for both employees and customers.

With your deep expertise in data readiness, governance, and business architecture, you’ll navigate complex and hard-to-solve client scenarios. This position focuses on strategic initiatives, allowing you to shape the future of data-driven business in a meaningful way.

Responsibilities

  • Lead engagements advising F500 clients at the highest strategic level with big-picture and tactical guidance on how Data & AI enable a wide range of business outcomes
  • Advise clients on the strategic impacts of data and AI transformations, advanced analytics, machine learning, and intelligent automation
  • Help your clients monetize their Data & AI services, creating all new experiences for employees and customers alike
  • Bring a strategic perspective focused on impact to the table rather than software or technology deliverables
  • Remain up to date on current industry trends and maintain your status as a subject matter expert in a quickly evolving landscape. Provide guidance to internal stakeholders to ensure our delivery remains forward-thinking.

Competencies

  • 6+ years of management consulting experience in a professional services environment
  • 3+ years of demonstrated experience interfacing with and selling to executive-level clients
  • Proven experience in strategic solutioning and estimation
  • Have developed Data, AI, and/or GenAI strategies, business cases, and roadmaps associated with Data Transformation, Cloud Migrations, etc.
  • Experience in conducting Data Strategy, data readiness, and Governance assessments, developing future state process and governance definitions
  • Previous experience working on multiple strategy engagements in a highly matrixed and externally facing client environment
  • Superb storytelling, presentation, and facilitation skills
  • Aptitude for critical and analytical thinking as well as the capacity to design and accept out-of-the-box solutions
  • Autonomous, positive problem solver, and aptitude to work independently or as part of a multi-disciplinary team
  • Practical Business Architecture experience (business/operation models, personas, process modeling)
  • Knowledge of the Data, Analytics, and AI strategy and COE definition and development

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What We'll Offer

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: 

  • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
  • Life & Disability Insurance
  • 401K matching
  • Flexible paid time off & paid company holidays
  • Parental Leave
  • Employee Share Purchase Plan
  • Employee Assistance Program (EAP)
  • And more!

*Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends.  To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits.

United States Hiring Range
$220,000—$244,000 USD

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WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve.

To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. 

WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. 

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