Production Support Analyst - Front Office , FX

Large investment bank requires a Support Analyst to join their Front Office facing FX Production Services team providing support to the FX businesses for a wide range of electronic trading platforms, venues and applications in addition to maintaining in house\vendor based application solutions. The electronic trading platform architecture consists of multiple external/internal applications designed to facilitate the successful pricing and execution of FX trades.

Requirements:

Experience in a Production Support role
Good understanding of Investment Banking, especially FX, Rates and Credit as well as strong knowledge of front office electronic trading systems including apps that have connectivity to external trading apps
Confident with understanding and adhering to procedure such as release and incident management etc.
Experience in ticket logging processes to build up a knowledge base, identify trends and generate accurate metrics for management reporting
The ability to apply problem solving skills prior to escalation to management
Operating systems knowledge (Windows, Unix, Linux)
Strong scripting skills (eg Shell Scripting, Python, Perl)
Good working knowledge of databases and writing SQL queries

Production Support Analyst - Front Office , FX

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Production Support Analyst - FX Trading

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