Principal UX Designer

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge. 

The Product Design and Strategy Group at Wikimedia is looking for a Principal UX Designer with a masterful understanding of user experience and product development processes to work within one of our multi-disciplinary product teams, whilst also providing some design direction to a small group of UX designers in other product teams. You will be an expert on user experience, continually driving and executing upon product strategy. In addition, you will play a key role mentoring and supporting less experienced designers in other product teams, influencing the overall design direction across their teams.

Your responsibilities and skills

  • UX Design & Processes: Champion the user-centered design process across the organization, demonstrating innovative approaches to complex UX problems that deliver impactful solutions. Provide design leadership by example, role modeling for others the standards expected across the team.
  • Guidelines & Accessibility: Have an influential role in evolving the design system over time, staying up-to-date with design guidelines and accessibility standards across the web and influencing the overall direction and development of our systems.
  • Research & Testing: Have extensive experience with evaluative and generative research methods and able to mentor other designers to determine when and how to conduct research, support them to interpret their findings and apply the findings to their designs.
  • Problem Solving: Consistently demonstrate the ability to proactively tackle complex problems, including those outside of your known area of expertise.
  • Direction & Mentoring: Formally direct and mentor designers in other product teams supporting them to develop their design skills and processes.
  • Vision and Exploration: Have an influential vision for how the overall user experience is developed across product teams and the ability to think strategically about how to work with other designers to deliver this vision.

Your behaviors and experience

  • Communication: Is thoughtful and skilled at determining the right communication channel and approach to persuade other team members to continually evolve their ideas and processes, whilst ensuring other stakeholders and the communities are fully engaged.
  • Collaboration: Can steward and coordinate complex collaborative group workshops and events with colleagues in their own product team as well as across different teams and areas.
  • Feedback: Plans and facilitates feedback/critique sessions for the team, modeling best practice techniques for giving and receiving constructive feedback.
  • Curiosity: Has a contagious curiosity to try new things, inspiring others to explore with them.
  • Empathy: Advocates for others and intervenes in situations where a colleague needs help.
  • Initiative: Consistently explores and proposes new ideas and approaches to evolve the team's design practice and skills.
  • Work Experience: 12+ years of experience contributing on design teams
  • Qualifications: Bachelor's degree and/or Masters degree, or equivalent in related work experience

Additionally, we’d love it if you have…

  • Background in content consumption, publishing, education, or news
  • Experience acting as a researcher, both in-person and with remote participants
  • Familiarity with Free Knowledge and/or Open Source communities
  • Speak more than one of the nearly 300 languages of the users you’ll be designing for

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks
Wikimedia Foundation
Applicant Privacy Policy
News from across the Wikimedia movement
Blog
Wikimedia 2030
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack

Apply for this Job

* Required
  
(File types: pdf, doc, docx, txt, rtf)
  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Wikimedia Foundation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.