Reports to: 

VP, Community Resilience and Sustainability

Summary: 

Wikimedia envisions a world where the sum total of human knowledge is available to everyone.

The Wikimedia Foundation, the nonprofit home of Wikipedia, Wikimedia Commons, Wikidata, and other free educational projects, serves as the hub of a global movement of hundreds of thousands of contributors collaborating to collect and share the sum of all human knowledge with the world.

As Wikimedia pursues a new global strategic direction, our Legal department is tasked with solving many legal and social movement questions. High among them are critical questions around how to best support Wikimedia’s contributors in collaborating in a healthy environment with systems that support their success and how to ensure that the movement is resilient to change and to threats, recovering and growing strong. We are looking for a Thriving Movement and Community Resilience & Sustainability Lead Program Manager to join our in-house legal department to help ensure strong programs based on coordination and strategic alignment across the programs for Thriving Movement, a medium-term priority, and Community Resilience & Sustainability (including Trust & Safety) verticals. Working with professionals and volunteer contributors around the world, this professional will help our organization deliver on strategic programs, streamline ongoing workflows, optimize resources, improve collaboration and knowledge sharing, and measurably improve our collective impact. 

Responsibilities: 

  • Facilitate a shared understanding of objectives and key results across diverse sets of stakeholders, managing processes, identifying and clearing bottlenecks and integrating timely opportunities
  • Streamline, organize, and support reporting and communication flow for the VP across departments involved in the Thriving Movement Medium Term Plan Priority, including close collaboration with program and project managers of subteams
  • Streamline, organize, and support the Community Resilience & Sustainability vertical and the legal department in providing briefings for the executive team and for all staff
  • Work with department leaders to provide program planning and facilitation, and to identify and optimize recurring workflows
  • Help coordinate cross-departmental efforts led by the Legal department
  • Coordinate strategic projects as needed, which may include supporting high-speed, short-term, multi-stakeholder microprojects as we map immediate response to incoming threats to the community and movement
  • Keep stakeholders aware of progress and facilitate strategic alignment across different levels in the department 
  • Support budget planning and monitoring  
  • Take on projects as new opportunities arise 

Requirements

  • 7+ years of experience in program management
  • Excellent organizational skills to manage programs, projects, process, calendars, and planning activities
  • The ability to drive projects independently with limited feedback on a daily basis 
  • Strong verbal, written, and social communication skills with attention to international diversity
  • Tolerance for ambiguity and facility with managing complex problems
  • The ability to excel in a fast-paced, changing environment that often requires fast turn‐around
  • The ability to thrive in a globally-distributed team and nurture and maintain positive, respectful professional relationships
  • Natural inclination for team collaboration and for helping colleagues succeed 
  • Flexible mindset and ability to adjust processes to scale or to change course
  • Internal motivation and high standards
  • Commitment to the mission of the organization and our values
  • Commitment to our guiding principles
  • Experience with project management tools (e.g., Asana, Trello, or other systems) 

Nice to have

  • Prior experience as a department-wide program manager and/or chief of staff
  • Prior experience working on techno-social problem sets with technical and social solutions.
  • Experience working in an global organization that has a distributed workforce
  • PMP or MSP certification
  • Non-profit experience 
  • Tech sector experience

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org.

U.S. Benefits & Perks*

  • Health Care Benefits Covered at 100%: We cover 100% of premiums for medical, dental and vision plans for all full time employees and eligible dependents
  • Wellness Reimbursement Program: Up to 1,800.00 USD per year for reimbursement for staff wellness expenses, such as gym fees, educational expenses, and more
  • Technology and Equipment Stipend: In addition to receiving a brand new laptop, monitor, & docking station, all new hires receive 600.00 USD stipend to set up their space for working virtually 
  • Professional Development Program: Up to 750.00 USD reimbursement per year to encourage continuous learning through attending conferences, courses, workshops and the purchase of educational materials 
  • 401(k) Retirement Plan: Employer match of up to 4% of employee contributions dollar for dollar with no vesting period
  • Paid Time Off: Generous paid time off policy of over 45 days, which includes: vacation days, at least one observed holiday a month, sick leave, and volunteer days
  • Flexible Schedules: Options available to balance your personal and remote-work life
  • Silent Fridays: No scheduled meetings so you can get caught up at the end of each week
  • New Parent Leave: Fully paid new parent leave for seven weeks plus an additional five weeks for pregnancy, and flexible options as you embark on your return to work
  • Fertility and Adoption Reimbursement Plan: Reimburses staff up to 5,000.00 USD in expenses per year, with a lifetime maximum of 10,000.00 USD
  • Assistance for those unexpected life events: Long and short term disability, life insurance, and an employee assistance program
  • Pre-tax Savings Plans: Generously funded health savings accounts (HSAs), pre-tax contribution options for health care, child care & elder care, public transportation and parking expenses

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

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