The Wikimedia Foundation is looking for a Senior Manager of Global Movement Communications to join our team, reporting to the Director of Movement Communications. This new sub-team is a part of the Movement Communications team and the wider Communications Department. As the leader of the sub-team you will help us build bridges and a shared understanding across our movement.
We are looking for an experienced communicator, campaigner or community organiser with extensive experience working internationally. Someone who is passionate about bringing people together around a common cause. Apart from managing specialists around the world in different regions, this role will also have a focus on our movement in Sub-Saharan Africa.
You are responsible for:
- Dialogue: Build two-way dialogue with our global movement of 250,000+ volunteer editors, more than 150 affiliate groups, and partners.
- Connections: Scale up and deepen our connections to our movement of volunteer editors and affiliate groups, as well as to mission-aligned partner organizations, through context-aware multi-lingual and multi-cultural communications.
- Agile strategy: Convene, celebrate and communicate through our agile movement communications strategy.
- Equity: Begin with equity and make our movement communications more inclusive by identifying and working collectively to address communication gaps among underrepresented and less vocal groups in the movement.
- Growth: Lead on engaging and facilitating with parts of our movement that generally have not participated in large-scale or movement-wide conversations ensuring equitable growth.
- Build trust: Communicate the Foundation’s movement-facing work with context to build a narrative as it relates to the Foundation’s ethos and values – particularly transparency.
- Best practice & coordination: Support sharing of best practices and coordination of our movement consultations and communications.
- Build Awareness: Work closely with other teams in the Communications department to ensure that we build our awareness and that our external communications integrate movement priorities & stories.
- Collaboration: Collaborate stakeholders across the movement to support building an equitable and welcoming atmosphere where many cultures thrive. Work closely with our product & technology departments on rolling out our product roadmap.
- Prove that it’s working: Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.
- People management: Establish operational objectives and work plans for the global movement communications team including delegating assignments to senior global movement communications specialists focussing on specific regions around the world.
- Budget management: Work closely with the Director of Movement Communications to establish and ensure adherence to budgets, schedules, work plans, and performance requirements for the team.
Skills and Experience:
- Extensive experience as a people manager in a volunteer movement, a global not-for-profit, community or political organizing, or a related field.
- Experience with crisis communications including working with the media.
- Experience implementing successful agile communications strategies across multiple channels and platforms with collaborative outcomes.
- A people person with demonstrated experience in developing and maintaining strong relationships around the world and working internationally.
- A strong international perspective with experience working across Sub-Saharan Africa.
- Experience developing programs for audiences with limited access to high-speed internet.
- Experience in cross-cultural communications, including communicating across multiple languages with warmness and empathy.
Qualities that are important to us:
- The Wikimedia Foundation shares values and guiding principles with the Wikimedia movement.
- Internationalism informs the Communication department’s decision making at all levels. We actively seek diverse talent from around the world and use language that is easily understood and supported with translation. We support decolonizing knowledge and addressing gaps in content and contributions from those who have been underrepresented on Wikimedia projects.
- As the stewards of the Wikimedia brands, reputation, and global messaging. We aim to serve every human being through compelling storytelling, showcasing the Wikimedia movement and the diverse human beings that power it — for donors, partners, the Wikimedia communities, readers, and the general public.
- And we prioritize impact in order to change perceptions, inspire action, and increase affinity for our projects. We share our outputs to inspire, increase trust, and build loyalty among audiences worldwide.
Additionally, we’d love it if you have:
- Technical experience and an understanding of digital platforms and movements.
- Familiarity or direct experience with free knowledge communities, the education sector, and/or open source culture.
The Wikimedia Foundation is...
...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at email@example.com or (415) 839-6885.
U.S. Benefits & Perks*
- Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
- The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
- The 401(k) retirement plan offers matched contributions at 4% of annual salary
- Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
- Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
- For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
- Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
- Telecommuting and flexible work schedules available
- Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
- Paid travel to Wikimedia Foundation events all around the world!
- Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
- Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.