Status:  Temp w/potential to extend or convert 

Location:  San Francisco or Remote 

Summary

The Global Campaign Manager (GCM) will support the fundraising team mainly by managing the multilingual content for the Wikimedia Foundation’s global fundraising program. The GCM will manage the translation process in order to generate, track and test different versions of fundraising messages in multiple languages. The GCM will also work with our analyst and senior managers to increase market understanding, improve localization of our content and contribute to making general improvements to the Wikimedia Foundation’s global fundraising program.

Responsibilities 

  • Managing the translation process to translate fundraising content from English into more than  20 languages for Wikimedia’s multilingual email and banner campaigns.
  • Identifying, hiring and working with professional and volunteer translators to localize content and improve performance of multilingual fundraising email and banner messages.
  • Ensuring readers are provided with high quality error free messages optimized in their own language and culture for all multilingual messages across desktop, mobile and email platforms.  
  • Working closely with Managers and Senior Managers on the team to improve current processes, find improvements to current messages, analyze results and drive our iterative A/B testing program.
  • Utilizing market research, surveys, analysis and reporting to develop a deep understanding of Wikimedia’s fundraising strategy and the different markets where the Wikimedia Foundation runs fundraising campaigns in order to make proposals for new campaign and messaging strategies that fit each specific market.

Required Qualifications 

  • 3+ years of related experience ideally in fundraising and/or digital campaign management 
  • Excellent project management skills and attention to detail
  • Collaborative and highly creative self starter with excellent interpersonal skills and international experience
  • Analytical mindset and experience summarizing findings from data into reports using narrative, tables, and graphs.
  • Excellent verbal and written communication skills in English and an editorial mindset
  • Ability to work in an open, transparent and collaborative environment
  • Ability to adapt quickly and easily to changing requirements in a data driven, fast-paced, tech based non-profit organization
  • Knowledge of multiple languages

Pluses 

    • Experience with A/B and multivariate experiments is a plus
    • Previous localization experience is a plus

 

About the Wikimedia Foundation Fundraising Team:

Wikipedia and other Wikimedia projects are authored and edited entirely by communities of volunteer contributors. The Wikimedia Foundation (WMF) maintains the technical infrastructure to support these communities and pursues a permanent agenda of technical and programmatic innovation. It also supports an incredibly diverse global community of editors and readers through global conferences, public outreach activities, and strategic relationships which support the cause of free knowledge. It is a highly transparent, collaborative organization. A global network of Wikimedia chapter organizations conducts important activities to support the movement in a fast-growing number of countries.

The WMF Fundraising Department collaborates with and works as a part of the broad Wikimedia community -- including readers, donors and editors/contributors -- to raise required revenue for the Foundation in a way that promotes the health and growth of Wikimedia communities and the projects they create and manage.


The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

More information

Wikimedia Foundation website

Wikimedia Foundation blog

Annual Report - 2017

Wikimedia 2030

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