Engineering Directors in Wikimedia Foundation’s Technology department support, motivate, and guide engineers who build and maintain the infrastructure of Wikimedia. The Director of Technical Engagement works with a cross functional group of operations engineers, software engineers, technical writers, developer advocates, and others with specialized roles to support and grow technical communities in the Wikimedia movement.
This role focuses on creating teams and executing programs which empower technical contributions to the Wikimedia movement and efficient use of Wikimedia's internal and public APIs. Our programmatic work provides computing resources, custom data services, training in the use of software and services, and community growth support. We seek to attract new contributors interested in solving technical problems for the Wikimedia movement and to support their efforts to collaborate in producing sustainable, volunteer led, free and open source software projects. We also collaborate with other Wikimedia Foundation and affiliate organization teams to support use of Wikimedia's APIs and free/libre and open source software projects by organizations and individuals inside and outside of the Wikimedia movement.
As with all Technology department Directors, this role has a significant people leadership component, including recruiting, retaining and developing a top notch, diverse and inclusive workforce and maintaining a positive and inclusive work environment in culture that embodies and celebrates our values. This role reports to the CTO.
- Ambassador for our values, code of conduct, and team norms
- Collaboratively define departmental direction
- Select, train, and support front-line managers
- Lead program development aligned with departmental and organizational goals
- Create and manage programmatic budgets
- Develop team goals and track progress publicly and collaboratively
- Organize teams to be effective in meeting their goals
- Coordinate and communicate with other teams, departments, and the Wikimedia communities on relevant programs and projects
- Represent team members within the organization and publicly
- Support team members individual career path development
- Support and implement engineering & management best practices
- Lead efforts to recruit and hire new team members
- Participate in organizational development working groups
- Lead special projects as designated by the CTO
- BS in Computer Science or other relevant technical field or the equivalent in work experience
- Significant leadership experience in the internet industry
- Proven experience managing software, operations engineering, or similar teams
- Outstanding written and verbal communication skills in diverse settings and audiences
- Passion for technical community outreach and support
- Demonstrable experience working in an agile software development environment
- Experience managing geographically distributed teams
- Understanding of cloud computing technologies
- Experience with free and open source software development
The Wikimedia Foundation is...
...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply
Benefits & Perks *
- Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
- The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
- The 401(k) retirement plan offers matched contributions at 4% of annual salary
- Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
- Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
- For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
- Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
- Telecommuting and flexible work schedules available
- Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
- Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
* for benefits eligible staff, benefits may vary by location