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At Team Whistle, we’re on a mission to build a global sports and entertainment company at the dynamic intersection of media, technology and commerce that elevates and inspires our audience and community of partners. Every day. Every way.
We blend our proprietary data-driven insights and unparalleled in-house production capabilities to develop original and branded programming across multiple passion points.
We're seeking an experienced Account Director to join our in-house agency team and lead client services with a major tech brand, overseeing the channel management and content production for YouTube and beyond. This is an amazing opportunity to join a growing team rethinking how brands use social content to connect with and build communities.
Responsibilities:
- Overseeing active relationship management of a brand client and serving as key advocate internally and externally
- Serve as the key advocate to clients and be prepared to advise them on all fronts to drive success, including: general business operations, product development, product marketing, overall public-facing messaging, sponsor strategy, brand integration, and partnership/influencer opportunities
- Direct activity on assigned accounts, keeping clients informed of account direction and maintaining forward momentum on projects
- Manage partnerships and vendor relationships on assigned client accounts
- Oversee activities on assigned accounts, including: strategic social media planning, content production, calendaring/publication schedules, paid media, analytics gathering, performance reporting and overall client communications
- Lead client meetings and ensure recaps are shared with internal team and clients
- Work with internal team to provide client reporting and results analysis of key programs and initiativesKeep apprised of clients’ industry research and relevant trends – and ensure internal team is kept up to date accordingly
- Provide market research and competitive analysis as required
- Participate in creative brainstorms
- Understanding the rapidly changing environment of social, and working with clients to share the latest and greatest
- Effectively present agency work and proposals to clients, ensuring all work product is of a high caliber, and support team members in doing the same
- Coordinate project timing and budget with relevant personnel, and provide clients with regular timeline and budget updates
- Lead internal team on priorities, opportunities, and client objectives
- Proactively identify potential internal or external issues and either work toward their resolution and/or escalate them to executive staff as required
- Ensure internal team members’ time spent on assigned client projects is accurately tracked
- Manage budgets for individual programs as well as the master client budget
- Draft/update statement(s) of work (SOWs), including corresponding budgets for personnel resourcing and outside costs
- Coordinate project timing and budget with relevant personnel, and provide clients with regular timeline and budget updates
- Establish new processes, whether custom fit for an individual client or uniform across multiple clients, in order to drive greater efficiencies
Skills/Requirements:
- Candidates should be West Coast based and/or available to work a PST schedule
- 6+ years of experience working in marketing or relatable agency experience
- Experience in the technology industry is preferred
- Must have experience working with social media platforms, specifically YouTube
- Must have excellent verbal and written communication and collaboration skills
- Must have experience in managing content production processes
- Must have experience managing and mentoring junior team members
- Must be highly organized and able to juggle multiple projects simultaneously
- Must be a strategic thinker with strong client & project management skills
- Willingness to work additional hours and travel as needed
- Must be able to multitask, problem solve, manage multiple timelines and work across functions
- Perform tactical tasks effectively and with minimal supervision
- Develops collaborative relationships with team members, displays clear communication and act proactively
At Team Whistle, we’re proud to offer a wide range of benefits. These include:
- 80% of employer paid medical, dental and vision insurance premiums for employees and family members;
- Unlimited paid time off;
- Fully paid primary and secondary caregiver leave (10 and three weeks, respectively);
- 12 months of free online therapy through Talkspace;
- Annual membership fee covered for One Medical, a membership-based primary care practice offering both digital health and in-office care.
