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Community Associate

at WeWork Latin America (View all jobs)

Como Community Associate, dirijo el Account Management para membresías All Access, gestionando ventas y upgrades a oficinas privadas además de llevar un Book of Business de las cuentas chicas en el edificio. Coordinando dos eventos mensuales clave, fomento la retención de members y mejoro su experiencia. Apoyo al Front Desk y sirvo como enlace principal para temas de IT, garantizando un uso eficiente de impresoras. Manejo mudanzas (Move ins y Move outs) para las cuentas asignadas en mi Book of Business y realizo check-ins regulares para asegurar que la experiencia sea la esperada y con el fin de renovar la cuenta.  Mi enfoque es cultivar relaciones sólidas, contribuyendo al éxito del cliente y al funcionamiento del edificio. 

Operativas:

• Punto de contacto (POC) y seguimiento de la infraestructura de TI del edificio.

• Soporte en la ejecución de eventos del equipo.

• Organizar 2 eventos centrados en los members.

• Ejecutar MIMOs con los Community Leads

• Asegurar la carga correcta de add-ons en Spacestation y la actualización continua de los archivos de estacionamiento.

• Owner del correcto uso de presupuesto de  eventos, administrarlo y carga correcta de facturación.

Comerciales:

• Atención a cuentas BoB de 1-6p (Onboarding, Check Ins, seguimiento, saldos pendientes y upgrades).

• Ventas y upgrades de All Access.

• Asistir a tours  presenciales de 1-3p y All Access.

• Incrementar los ingresos adicionales - add ons (enfoque en eventos, estacionamiento y domicilio fiscal).

Soporte en Front Desk:

• Activación de tarjetas.

• Manejo de paquetes entrantes y salientes.

• Asistencia a visitantes, seguimiento de tickets, correos electrónicos y correspondencia.

This job posting is for a position with an entity owned and operated by a third-party franchisee that has a license to use the WeWorkⓇ brand when operating its co-working business. The franchisee is a separate company and a separate employer from WeWork Inc. and its subsidiaries (“WeWork”). For these positions, the franchisee will be your employer (not WeWork) and is solely responsible for all employment matters and decisions, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. WeWork has no involvement in any franchisee employment decisions, including receipt and review of your application and whether you are interviewed or hired for the job.

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Have you signed a noncompete, nonsolicitation, confidentiality or other agreement with your current employer or any previous employer that could impact your ability to work for this WeWork franchisee? *
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Do any of your relatives or close friends work for this WeWork franchisee? *
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Are you a WeWork Member? *
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Do you have an immediate family member (i.e., a spouse, parent, sibling, or child) or close friend who is a government official, political party official, or candidate for public office? *
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Do you currently or have you ever worked for this WeWork franchisee or WeWork Inc. (or its subsidiaries) in the past? *
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If Yes, please provide the work email address you were given

Will you now or in the future require commencement of or sponsorship for an immigration case in order to employ you in the country in which the position is located? *
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