Purpose of the Job:

We are looking for an operations associate responsible for managing and administrating the OPEX and maintaining operational excellence. (Facilities, cleaning and security)
He will have a proactive approach to Operational Standards, Safety, Communication and Cost Management

Responsibilities

Manage & Administrative the OPEX
Manage payments to suppliers by uploading REQs in a timely manner.
Resolve member tickets and requests aligned to WeWork Member Experience standards.
Ensure the quality of service, aligning resolution times.
Coordinate the cleaning team and the handyman of the buildings in your charge.
Coordinate the Move in - Move out process
Review offices and delivery conditions.
Schedule necessary repairs for delivery.
Relationship management
Low Complexity Custom Projects.

Education Level & Work Experience

Bachelor (Architecture or Civil Engineer)
2+ years experience in facilities
Experience in Customer service
English (desirable)

Technical knowledge

HVAC
Electricity
Preventative Maintenance
Excel
Safety compliance (fire alarms, water hygiene, lifts, fire extinguishers, F&B etc).
Salesforce (Service Cloud)
Walkthrough audit

This job posting is for a position with an entity owned and operated by a third-party franchisee that has a license to use the WeWorkⓇ brand when operating its co-working business. The franchisee is a separate company and a separate employer from WeWork Inc. and its subsidiaries (“WeWork”). For these positions, the franchisee will be your employer (not WeWork) and is solely responsible for all employment matters and decisions, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. WeWork has no involvement in any franchisee employment decisions, including receipt and review of your application and whether you are interviewed or hired for the job.

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Have you signed a noncompete, nonsolicitation, confidentiality or other agreement with your current employer or any previous employer that could impact your ability to work for this WeWork franchisee? *

Do any of your relatives or close friends work for this WeWork franchisee? *

Are you a WeWork Member? *

Do you have an immediate family member (i.e., a spouse, parent, sibling, or child) or close friend who is a government official, political party official, or candidate for public office? *

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If Yes, please provide the work email address you were given

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Community Operations Associate

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