Billing Specialist
Responsible for performing billing & collections for multiple WeWork locations in Mexico
Must be well-organized in tracking details on Members, and able to work independently;
Using internal software to apply discounts, edit invoices, answering Billing tickets
Able to communicate effectively via email and phone with Members and CM team
Dynamic candidate who can pick up tasks and learn internal system quickly
Coordinating with Treasury on Member refunds, and payment receipts
Pushing urgent payment collections from Members
Ability to review legal contracts, invoices and payments on accounts and exercise sound judgement in resolving billing discrepancies w/ Members
Coordinating with Community teams, and helping on home tax related requirements
Creating bridge between HQ referral team and broker to solve the communication /understanding gap.
Leading and implementing ad-hoc project for process improvement and comply with country specific requirements
Liaison between internal stakeholders, outsourcing vendor and our regional Shared service team.
- Responsible for performing billing & collections for multiple WeWork locations in
- Mexico
- Must be well-organized in tracking details on Members, and able to work independently; Using internal software to apply discounts, edit invoices, answering Billing tickets
- Able to communicate effectively via email and phone with Members and CM team Dynamic candidate who can pick up tasks and learn internal system quickly
- Coordinating w/ Treasury on Member refunds, and payment receipts
- Pushing urgent payment collections from Members
- Ability to review legal contracts, invoices and payments on accounts and exercise sound judgement in resolving billing discrepancies w/ Members
- Coordinating w/ Community teams, and helping on home tax related requirements
- Creating bridge between HQ referral team and broker to solve the communication / understanding gap.
- Leading and implementing ad-hoc project for process improvement and comply with country specific requirements
- Liaison between internal stakeholders, outsourcing vendor and our regional
- Shared service team
- Experience with Enterprise accounts +1000 employees.
- Familiar with local tax regulation as Facturación 4.0