About us:

We are looking for a highly motivated Director of Business Operations to help us grow, organize, and nurture our rapidly scaling cities organization. As a Director of Business Operations you will play an active role in building the operational foundations necessary to achieve our strategic objectives.

What you’ll do:

  • You’ll ensure the operating model is clear and lightweight, helping drive and not distract from our business objectives

  • You’ll engage with teams to provide specific project and program-level leadership support when needed and help us grow that expertise in the team over time

  • You’ll lead forecasting (budget and headcount), strategic planning, vendor management, cross-functional coordination, eliminating operational bottlenecks, comms

  • You’ll identify new models and size new opportunities and craft new models that will drive our new lines of business

Who you are:

  • You have proven experience on highly effective business operations teams at a scaling technology company and/or startup delivering with speed and efficiency and have fun while doing it

  • You have an understanding of Scrum, Lean, and Agile

  • You are a strategic thinker and problem solver with the ability to transform goals into actionable plans

  • You are comfortable making decisions and exercising sound judgment when confronted with many varying opinions

  • You have solid experience with strategic planning and operating model design with the ability to observe, examine and refine systems and processes

  • You are familiar with different strategic planning methods (OKRs, GIST, etc), op model design methods and team structures (Mission based teams, Agile squads, Holacracy, etc.)

  • You are familiar with a variety of people reporting and workflow tools (Workday, Airtable, Monday, Trello, etc)

  • You have 5+ years of experience in bizops at a consulting or related firm

  • You are a strong communicator and are comfortable engaging with top management


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