Goals and Objectives
Build the trust of, and partner with, business leaders and managers in support of People strategy and objectives
Successfully balance conflicting interests and priorities, negotiations with stakeholders, and working in a matrixed fast-paced environment
Embrace diversity and openness to new ideas, and applying commercial savvy People intervention practices to an evolving organization
Duties and Responsibilities
Be the advocator of WeWork culture and value
Offer outstanding customer focus by delivering value-add, best in class (HR) support to internal customer groups
Establish and manage ongoing strong relationships with key stakeholders, including Territory Leadership Team and Functional Leaders (Sales, Operations, Facilities, Community, etc), People and other teams at local and global level
Conduct the workforce planning and lead the people process to enable the regional business growth
Provide effective, thoughtful coaching & feedback to build management and leadership capabilities in our Managers and Employees (ER, performance management, career development)
Link strategic business objectives in region with HR related programs, processes, and projects in territory/region and globally
Enforce consistency with our company policies and procedures and participate in policy reviews, influencing where appropriate to improve employee experience and keep local relevancy and compliance
Design and deliver on business-critical People initiatives and projects (Talent Reviews, Compensation reviews, Development etc).
Lead and implement the employee end to end process with on-boarding new hires, terminations and employee training and development, in collaboration with other members of People Team.
Be an expert & thought leader in industry best practices around functional areas of new trends and opportunities to constantly raise the bar on HR deliverables.
Manage employee relations issues, including but not limited to performance management, and coach managers, Incident report handling, Employee complaints
Experience and Requirements
Bachelor's degree (or above).
6-8 years of experience as solid People Generalist / HR Business Partner, preferably in a dynamic, high growth business with demonstrated success in meeting exceptionally high standards in a high volume, fast-paced & hands-on environment.
Familiarity with Japan labor environment and employment legislation & regulations
Attention to detail, experience with people analytics and metrics and business consulting skills
Strong communications and relationship building skills to effectively support and connect with a diverse team
Genuine curiosity and strong desire to continuously learn, grow and develop others
Impeccable judgment and ability to balance the needs of the company, managers and employees
Ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative
Strong analytical capabilities and ability to influence managers/leaders with data-driven recommendations to improve performance, retention and employee experience
Understanding and ability to be highly productive and influential in a matrixed management environment
Excellent written and verbal communication & presentation skills
Proficiency in English and Japanese