Job Description:

(Remote within the US, Boston preferred). Please do not apply if you are not authorized to work in the U.S.

Wellist is seeking an ambitious and driven Senior Director of Sales to drive commercial growth for a dynamic, fast paced, digital-health startup with a patient-centric mission. They will be responsible for prospecting and building a high-value sales pipeline to achieve aggressive revenue targets.

Reporting directly to the Head of Growth, this role will establish Wellist’s positioning as a leading consumer navigation solutions company, develop and implement the overall sales strategy, develop individual account plans, and continually and consistently drive sales growth. This is an exciting opportunity to help shape a changing healthcare sector and grow with the company.

This is a highly visible role requiring a deep knowledge of the healthcare delivery system, proven leadership, and persistent and persuasive interactions with nursing, marketing and patient experience executives.

Must Haves:

  • Track record of successfully selling to CNOs, CXOs at health systems
  • Experience successfully selling emerging healthcare solutions and leveraging consultative sales approach
  • Demonstrable experience consistently achieving and exceeding revenue targets
  • Adaptability and resilience to continually iterate and improve GTM approach
  • Passion for empowering consumers with tools to make healthcare work better for them

Key Responsibilities:

  • Own the full client acquisition cycle from research and targeting through first contact and close
  • Formulate and execute a lead generation plan to build robust pipeline of deals, including leveraging company and personal networks and strategic partners for introductions
  • Manage breadth of stakeholder relationships with prospective clients, including CNO, CXO and Marketing buyers across the sales cycle
  • Drive a metrics-driven sales process to ensure quarterly and annual revenue targets are met
  • Maintain and improve CRM system; manage travel budget
  • Partner with CEO and Head of Growth to drive revenue and ensure growth milestones are consistently met with excellence

Position Competencies:

The successful candidate must be an entrepreneurial, customer-focused leader and natural closer with excellent written and verbal communication skills. Comfort with ambiguity and strong knowledge of the broad healthcare delivery system and a commensurate network of hospital and health system contacts is a must.

Sales leadership and expertise: 5+ years of healthcare sales or business development experience (preference for experience with a Challenger Sales Model). Deep knowledge and understanding of techniques in account targeting, prospecting, lead generation, deal development, closing, contract and price negotiations, building and maintaining senior hospital executive relationships, forecasting, budgeting and reporting. Experience and passion for continually refining and iterating on the pitch for an evolving healthcare market.

Proven success: Documented achievement of sales objectives in a variety of distribution structures and product segments

Advanced relationship skills: Display personal qualities and professional skills that engender trust amongst key stakeholders at target accounts. Ability to develop strong and lasting partnerships with customers, turning them into company and product advocates willing to speak on our behalf

Communication/Presentation skills:  Build credibility by demonstrating vast product, company, competitor, industry expertise related to healthcare delivery and payor dynamics. Speaking methods and style that naturally highlight big picture value propositions, inspire leadership and innovation, and entice participation and partnership

Business judgment: Understands Wellist’s business model and implements sales strategies to capitalize on opportunities and reduce competitive threats. Constantly leads by example by way of impeccable integrity and professionalism and exhibits an honest/customer-centric attitude at all times

Ownership: Generates and communicates clear priorities, independently drives core activities, effectively gathers and incorporates feedback, and takes personal stake in advancing the Wellist mission

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support.  Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum. 

Wellist’s outstanding contributions have been recognized by organizations including MassTLC (Most Innovative Technology of the Year – Healthcare), Rock Health (Top 50 in Digital Health honoree, Diversity Leadership), American Business Awards (Company of the Year, Silver Stevie – Health Products and Service) and BostInno (50onFire, Health and Medicine winner).

Wellist Culture Competencies:

Refreshing: Brings upbeat “can-do” attitude and creative new ideas to help make life easier for our users, customers, partners and colleagues

Empathetic: Understands others’ experiences and emotions. Acts with kindness, compassion and respect

Empowering: Takes accountability for helping others succeed. Coaches and develops others at all levels of the organization

Trustworthy: Does what is right. Speaks truthfully and acts with integrity. Follows through on commitments

Adaptable: Flexible. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change

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