At WelbeHealth, we make the impossible, possible for underserved seniors.  We do this through utilizing and developing cutting-edge healthcare and well-being service products especially for seniors and their families.  Now is your chance to join our talented team that delivers unparalleled creative healthcare, insurance, social support and more to seniors.   We create senior well-being through our courage to love, pioneering spirit and shared intention.  These values permeate everything we do.  At WelbeHealth, you’ll help inspire that magic by enabling our teams to push the limits of healthcare and well-being experiences and create the never-before-seen!

The WelbeHealth Clinic Manager is responsible for the delivery of high-quality ambulatory clinic care and running tightly managed and efficient clinic operations. The Clinic Manager will maintain accountability for all functions of the clinic and case management team and ensures policies and workflows are clearly understood and followed by all team members. Will utilize established reports to manage day-to-day functions of the clinic, and audits the quality and effectiveness of clinical care delivery. The Clinic Manager is a member of the management team and facilitates collaborative relationships across WelbeHealth and with external stakeholders to promote the WelbeHealth values, team culture and mission.

 

What you'll do:

  • Overseeing day-to-day clinic operations and participant programs
  • Responsible for operating and staffing a high-performing, well-equipped, and safe clinic by ensuring workflow efficiency and clarity.
  • Ensuring protocols, policies, and procedures are well-understood and consistently adhered to by staff
  • Supervise all the Nurse Case Managers, the Clinic Supervisor, the Care Team Assistant, the team of Nightly Navigators, and provide leadership and guidance to the entire clinic staff, including performance management, training, support, evaluating, and coaching
  • Collaborates effectively with all stakeholders, including their market’s leadership team, other members of the care team, Home Services, Complex Care Team, outside Specialists, families, Welbe Central functions, and as needed with other leadership teams
  • Analyzes data with attention to trends, strengths, weaknesses, and opportunities
  • Perform root cause analysis, evaluate care delivery processes, and based on their findings, make recommendations to the Clinical Services Director on changes to strategies, workflows, and policy to continuously improve clinic operations and lead implementation of agreed-upon improvements
  • Hiring, training, mentoring and supervising a team of RN’s, LVNs and Medical Assistants (MA)
  • Coordinating caregiving and skilled home health needs with the participant and/ or family and Interdisciplinary Team
  • Reviewing utilization metrics to measure the effectiveness of participant care while supporting fiscal goals
  • In collaboration with PACE Physician and Clinical Services Director, will actively participate and deploy strategies for ER Care prevention with RN, LVNs, and MAs
  • Working with the PACE Physician, Clinical Services Director and other members of the IDT to manage smooth care transitions between settings (hospitals, skilled nursing facilities, home, etc.)
  • In collaboration with PACE Physician and Clinical Services Director, ensuring all orders as carried out as directed
  • In coordination with the Marketing Team, supporting enrollment of prospective participants into the program.
  • Maintain a clean, safe, and audit-ready clinic environment for participants and staff
  • Other duties as assigned

 

Why you’ll love working at WelbeHealth:

  • As an early employee of our program, you will have the ability to help shape our processes and have ample opportunity for growth.
  • You’ll have the opportunity to develop creative solutions for participants and to practice “person-centered care,” empowering and helping our participants meet their goals.

 

Your qualifications:

  • Bachelor's degree in Nursing or Health-Care related field, preferred
  • Minimum of two years' experience in a clinical setting with a frail or elderly population
  • Minimum of two years’ experience supervising an ambulatory clinic operation including RN, LVN and MA staff or equivalent experience
  • Bachelor’s Degree in Nursing or Health-Care related field, preferred
  • Considerable (3-5 years) experience in leadership/management roles
  • Highly motivated, self-directed, able to execute tasks in a quickly changing environment
  • Experience and competency working with people from diverse backgrounds.
  • Bilingual English/Spanish preferred
  • Deep commitment to helping unlock the potential of our most vulnerable seniors

 

 

 

 

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all of our employees and proof of vaccination prior to employment is required.

 

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

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