At WelbeHealth, our vision is a world where every human being participates in our culture through their final days. To make this vision a reality, we provide integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose, who are eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion.

 

Our PACE (Program of All-Inclusive Care for the Elderly) programs in California are thriving and quickly growing. Our programs serve as our participants’ health insurer and directly provides comprehensive primary care and social services to keep them living safely in the community. Reporting to the Information Services Manager, the System Administrator will implement, train, and support all network, hardware, and software required for high quality operations of WelbeHealth PACE programs. Scope includes working with enterprise network and cloud services, all end-user hardware and software including UCaaS platform, and collaboration with outsourced help-desk support. Ideal candidate is a high performer who could ultimately take on expanded scope related to corporate IS infrastructure and expansion in future markets.

 

You’ll be responsible for:

  • Installing and configuring software, hardware and networks
  • Setting up accounts and provisioning hardware and software to end users
  • Upgrading systems with new releases
  • Training and onboarding new end users in role specific technology packages including Windows Desktop, Office 365, and RingCentral UCaaS platform
  • Contributing to documentation of standard processes to support enterprise scalability and consistency across all users and locations
  • Monitoring system performance and troubleshooting both network and end-user issues, often in collaboration with an enterprise vendor for the same
  • Maintaining security through access controls, backups, and firewalls in accordance with industry standards for security and privacy (HIPAA)

 

Why you’ll love working at WelbeHealth:

  • You’ll be joining a company that combines the best of mission-driven orientation with innovation, with the opportunity to help shape our programs and processes as we grow
  • You’ll be surrounded by capable colleagues who care deeply about their work and are greater than the sum of our parts

 

Your qualifications:

  • Strong preference for those who have completed 2-step COVID-19 vaccination series or are willing to do so in first 30 days after hire as condition of continued employment
  • BS/BA in Information Technology, Computer Science, or related discipline
  • 3+ years experience as a System Administrator, Network Administrator, or similar
  • Experience with local and cloud-based network (LAN, WAN) installation and operations
  • Strong customer service orientation and excellent communication skills
  • Resourcefulness and problem-solving attitude
  • Excellent knowledge of current technology - iOS/Android devices; Windows Desktop; Office 356 environment; Windows Server, networking hardware/software (Cisco, Aerohive); Security software; Cloud technologies (Azure, Office365) - hands-on experience configuring, maintaining, and troubleshooting the above
  • Healthcare services experience – HIPAA compliance and experience working in a regulated environment –preferred
  • Deep commitment to helping unlock the potential of our most vulnerable seniors.

 

 

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Apply for this Job

* Required
  
Attach Dropbox Google Drive Paste
  
Attach Dropbox Google Drive Paste

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at WelbeHealth are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.