Hudson River Trading (HRT) is seeking a Client Services Specialist to join our Client Services team. HRT’s Client Services team is responsible for maintaining a robust and efficient trading platform that includes configuring, monitoring, and optimizing our trading as well as handling risk, regulatory, and development tasks in a live trading environment.

As a Client Services Specialist, you will be the primary contact for managing client requests and ensuring a seamless trading day. You will be the first point of contact for clients, and responsible for troubleshooting issues as well as providing feedback on order handling, trading systems etc.

This role requires extremely close teamwork and collaboration with multiple stakeholders. The ideal candidate has excellent communication skills, strong attention to detail, and a passion for technology. 

Responsibilities

  • Monitor order flow from HRT’s clients
  • Respond to external market alerts and outages
  • Interface with clients and other external parties to support trading
  • Support the desk's communication around equity executions protocols
  • Address questions and concerns around fills, orders, or trades in response to client inquiries
  • Act as a liaison between clients and HRT’s internal teams and infrastructure
  • Contribute to rotational team-wide production management coverage 

Qualifications

  • Bachelor’s degree
  • A minimum of 2 years supporting a trading desk or in a similar role
  • Understanding of on-exchange, off-exchange, and OTC products
  • Experience supporting trading systems, preferably electronic trading 
  • Series 7/57 certification
  • Experience supporting client-facing business

Culture

Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading.

At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We’re a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we’re friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office.

Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we’d love to get to know you.

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