***THIS ROLE WILL BE IN OUR INDIA OFFICE WHICH WILL BE IN NOIDA/INDIA***

Weave supports small business owners by providing an all-in-one platform to help them communicate with, and grow their customer base. With Weave’s complete business toolbox, small businesses can streamline all their communication, payments and marketing - all from one place - and continually provide a phenomenal customer experience. 

At the core of Weave’s growth are our people. We are passionate about providing an amazing workplace for talented people who demonstrate our core values: Hungry, Creative, and Caring. In 2019, Weave received several significant awards, including the Fortune 100 Best Companies, Forbes Cloud 100, and Inc. 5000 fastest-growing companies.

Don’t believe us? Check out why our employees, their families, and our 15,000+ customers love Weave - Our Story OR head to our Instagram page @workatweave to see what our employees are up to.

Description

What you will be doing as an IT Technician at Weave:

  • Build out our first IT program in India!
  • Purchase, configure, and distribute computers to new employees
  • Configure accounts and oversee the execution of role based access
  • You’ll be the first point of contact for the help desk, responding to, troubleshooting, and solving issues as they arise
  • Repair or replace damaged hardware
  • Administer profiles and policies via MDM
  • Perform tests on new hardware and software
  • Define software, hardware and network requirements
  • Troubleshoot hardware and software issues

Requirements

  • Bachelor's degree in computer science or engineering or related field, preferred
  • Several years of experience in a similar role
  • Experience with tools such as bash scripting, python, SAML, Okta, and Gsuite
  • Proficient supporting MacOS and Windows
  • Proficient with imaging tools and practices in Windows and MacOS
  • Excellent written and oral communication skills
  • Familiar with concepts around MDM

 

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