Job Location: Greater Richmond, Virginia
Start Date: October 31, 2022
Negotiable salary, equity offer and competitive benefits
Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most.
Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team. We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology. We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions. We experiment to improve, actively seeking data to inform decisions and to assess our own performance. We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results.
If this vision resonates with you, we hope you consider bringing your creativity, your energy, your curiosity to Waymark.
About this role
As a Community Health Worker, you will be Waymark’s frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators embedded in primary care offices.
- Attend a 3-week-long paid training program.
- Meet patients in the community and conduct a needs assessment, including motivating patients to set and achieve health goals.
- Helping patients with social issues like homelessness, substance abuse and hunger.
- Work with other CHWs and staff to create a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.)
- Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators)
- Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
- Document each patient encounter in detail and accurately.
- Attend weekly care team huddles.
- Highly organized and self-motivated to work independently and manage schedules efficiently.
- Sound judgment and the ability to quickly analyze situations.
- Ability to work with a diverse community in an empathetic, passionate and professional manner.
- Friendly, energetic, and enthusiastic personality
- Desire to help others.
- Cultural competency- able to work with diverse groups of community members.
- Excellent communication skills.
- Reside within a commutable distance of Greater Richmond.
- Travel required within the surrounding counties (up to 80%)
- Current Driver’s license and access to an insured vehicle.
- Community health worker certification.
- Long time resident of the Greater Richmond area and knowledgeable of community resources.
- Experience conducting home visits and outreach.
- Experience working with managed care patients.
- Knowledge of Greater Richmond Medicaid populations.