The profile of a Yard Operations Manager is that of managing and overseeing all functions of the warehouse fleet (inbound and outbound traffic) to ensure smooth operation of the facility by partnering with building operations and our yard management provider. Will partner with Wayfair Managers, Warehouse Personnel (Clerks, Shipping, Receiving, etc.), and Third Party Personnel. Must ensure yard organization and a high level of productivity to maximize utilization/efficiency for the movement of trailers into and out of various docks, bullpens, and yard positions in a timely fashion. This individual will help promote best practices for safety, productivity (execution of moves in a timely manner), team management, and overall execution.

Duties and Responsibilities:

  • Verification of incoming and outgoing shipments
  • Maintain and help establish production procedures and quality control standards
  • Owning KPI’s and reporting to leaders within the organization
  • Coordinate shipping and receiving activities with all other functions of the organization (inventory, transportation, safety, warehouse operations, etc.) to obtain maximum production of human labor and equipment
  • Monitors and is solely responsible for the flow and accuracy of paperwork within the yard and warehouse
  • Directs the activities of workers that include but is not limited to:
    • Delegating work to assigned Wayfair Employees, third party yard drivers, and carriers
    • Briefs assigned employees on issues for that day, week, or month
    • Evaluates performance of assigned workers and makes recommendations to site leaders when necessary
    • Achieve problem resolution by disciplinary action when necessary, or when required with approval from Site Directors
    • Motivates, organizes and encourages teamwork within the workforce to achieve peak productivity and performance
  • Collaborate with key stakeholders to lead special projects and initiatives
  • Prepare daily reports for customers and for the distribution team
  • Maintain the YMS to ensure system accuracy
  • Performs daily, weekly, and monthly yard audits to ensure organization
  • Ensure compliance guidelines are met throughout the transportation process

Skills and Specifications:

  • Knowledge of the safety and legal documentation processes for handling related warehouse activities (MSDS, Equipment checklist, BOL)
  • Strong understanding of warehouse/transportation functions (yard operation, equipment checklist, radio communication, quality, etc.)
  • Strong ability to adapt quickly to Wayfair’s volume of fleet and making necessary changes in a timely manner
  • Should have excellent leadership and administration skills and abilities
  • Strong motivational skills and effectual team building and decision making
  • Ability to effectively manage time, resolve crisis and decision making
  • Proficient in Microsoft Suite, ie: Excel, Word, PowerPoint, etc.
  • Ability to efficiently coordinate workings with internal and external workers of the company
  • Ability to work multiple shifts and occasional weekend shifts during peak season
  • Able to read and comprehend English to ensure your safety and the safety of those working around you

Education and Qualifications:

  • Bachelor’s or associate degree in management, administration, supply chain, customer service, or five years working experience in a transportation related position.

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