Capacity Planning Project Manager

Wayfair Delivers

About Wayfair Delivers
Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first- ever national large parcel supply chain all the way to the consumer’s home. Wayfair Delivers is an exciting, fast-paced, and high-visibility initiative focusing on the final mile of the supply chain. We are looking for team members who can help disrupt the status quo and redefine an industry through the ultimate home delivery.

 

What You’ll Do

  • Create and drive a roadmap around peak planning strategies for a team of employee drivers by working cross functionally to implement and analyzing downstream effects
  • Build resource planning models that synthesize workload variables, linking to business forecasts and productivity agents 
  • Launch scalable growth solutions into the day-to-day needs of the business to accommodate for customer demand throughout the year
  • Travel to support implementation of initiatives with local teams and understand impact on day to day operations 
  • Drive network alignment for Wayfair Delivers across geographies, while understanding local market differences/nuances that require unique market-driven solutions
  • Assemble findings/trends/results into reports/dashboards/graphics/visuals/summaries for seamless consumption and comprehension by leadership
  • Move aggressively and quickly in a startup environment to ensure successful growth of the initiative

 

What You’ll Need

  • BA/BS degree with strong academic record (preference with a background from economics, math, computer science, business, or other analytical field)
  • Strong quantitative skills and an affinity for working with data (highly advanced Excel skills required; SQL proficiency a plus, but not required)
  • Strong business acumen and demonstrated senior presence, with clear success driving results YoY in a retail or operations environment
  • Articulate and persuasive communication skills, both written and verbal
  • Ability to manage and prioritize multiple projects simultaneously, and work effectively with people in a cross-functional environment
  • Positive, people-oriented and enthusiastic attitude

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