Senior Analyst, Wayfair Delivery Network

We are looking to hire Senior Analysts that can support our Wayfair Delivery Network (WDN) – our custom supply chain connecting our suppliers to our customers through a cohesive and integrated approach. Our goal is to create an unparalleled customer and employee experience at a cost position that is a competitive moat. We do this through data-driven decision making, an outcomes orientation, and strong internal and external partnerships. Success is delighting our customers by providing the fastest, most transparent, reliable, and exception free end-to-end delivery experience in the industry. The 3 core teams within this group are North America Network Operations, E2E Strategic Operations, and Final Mile Operational Excellence.

What You'll Do

  • Translate high-level business problems into more specific questions which can then be answered by data-driven analysis
  • Partner with various business stakeholders to identify key factors and requirements for each project, and get buy-in for project methodology
  • Develop a model to estimate the impact of a specific recommendation while controlling for factors that may introduce noise into the analysis
  • Conduct big data analysis using SQL, R, Python and other software applications
  • Present data with a clear point of view so that insights can be used to help drive business strategy
  • Leverage internal and external sources to innovate and drive change and consistency in our operations
  • Drive cross-functional alignment on customer and operational priorities

What You'll Need

  • You have 2-6 years of experience in a fast-paced, results-oriented environment
  • You have a degree in Mathematics, Statistics, Economics, Computer Science, Physics or other concentrations with heavy quantitative focus strongly preferred
  • Analytical, creative, and innovative approach to solving problems; experienced with data analytics and model development
  • Experience working in an operational environment to drive business / customer outcomes (e.g. drive growth, improve productivity, streamline operations, maximize customer excellence)
  • Technical experience using SQL, R, Python, or other languages
  • Experience presenting business cases to senior leadership
  • Passionate about solving complex business problems


About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.


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