Duration: 6 months
Shopping for the home is often overwhelming. Wayfair is an extreme case - it’s visited by two million people daily, shopping across more than 10 million products: Home furnishings, décor, home improvement, housewares, and more. We work hard to conceal the complexity of this experience. Every customer should come away feeling like they’ve found the perfect item for them. Shopping for the home should be exciting, and we’re the team that makes that happen.
Your internship will be in one of the key functions across the business dependent on a combination of your interests, skills and experience. Functional areas of interest and potential team placements include:
- Category Management
Category Management at Wayfair is the team that aims to offer an unparalleled selection of great value products for the home, paired with excellent customer experience. We are responsible for a specific product category (e.g., lighting, décor, bedding, kitchen) and to maintain relationships with suppliers. By working with key suppliers on a daily basis. Our objective is to grow the category by expanding the selection on our website, aligning promotions and operations, merchandising, and marketing activities with the respective teams, and ensuring price competitiveness throughout the catalog.
Merchandising at Wayfair is the team that creates our catalog of items and makes it easy for our consumers to navigate and shop the full catalog. We gather data and images on over 14 million items from many thousands of suppliers, across many countries and languages. We transform the data we receive into usable information in our systems so that consumers can find exactly the right item, judge if it fits their needs & aspirations, and so that consumers are shipped the right item. Maine Merchandising is the objective group within Merchandising responsible for measuring and driving improvements in the quality of our product information.
Promotions at Wayfair is the team responsible for matching the right customer, with the right product at the right time. We use data to drive engagement and conversion by understanding how our customers shop and maintaining their interest through key touch-points, including email, the homepage, the sales page, and our print mail catalog.
Buying at Wayfair is the team responsible to increase our product selection by identifying new products to sell on Wayfair, establishing relationships with external suppliers and partnering with our Category Management team to prioritize product addition efforts. Strong negotiation skills along with relationship building skills are essential.
Merchandising as a Service at Wayfair is the team that is focused on creating high-quality visual media assets at a massive scale that enables our customer to feel confident in what she is buying, understand how to put a look together within Wayfair´s catalog, and to visualize an item in context. We are developing this world-class competitive advantage in the merchandising space by building industry-leading technologies, tools, and creative capabilities with regards to 3D modeling and computer-generated imagery.
CastleGate Fulfillment, a subsidiary of Wayfair, is the #1 direct to consumer fulfillment business in home goods. CastleGate’s leading drop-ship operation boosts sales by delivering products to customers fast and safe outperforming essentially any other player in the market. Orders received ship out same-day with guaranteed next day delivery. CastleGate pairs cutting-edge technology with unparalleled operational excellence and support to offer a complete suite of fulfillment services including warehousing and inventory management; pick, pack and ship; and packaging services.
Marketing fuels growth by introducing new customers to Wayfair and driving engagement from our loyal customer base. We drive profitable top line revenue growth by making investments that will drive the greatest return for the business and leveraging our understanding of the customer to drive the overall business strategy. We work cross-functionally with Engineering and Product Management teams to build our own ad tech platforms and partner closely with innovative companies in the tech space such as Google and Facebook to test and explore new opportunities.
Detailed responsibilities will vary by team, however typical responsibilities include:
- Cultivating and strengthening relationships with internal and external partners and vendors
- Testing new innovative ideas and analyzing trends
- Researching categories and vendors to build out selection
- Identifying new, profitable opportunities for targeting and segmentation
- Using creative strategy and data to communicate efficiently
- Developing strategies for priority initiatives and lead implementations
- Utilizing web analytics tools to analyze and optimize performance
- Fluent in English and fluency in Polish, French or Italian
- Exceptional problem solving and analytical skills and a desire to improve processes
- Strong communication and teamwork skills
- Ability to multi-task and thrive in a fast-paced environment
- Proficient with MS Office, especially Excel
- Enthusiastic, with proven ability to quickly get up to speed
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.