Warehouse Team Lead

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

 

What You'll Do

 

  • The Warehouse Team Lead will assist your supervisor with managing and overseeing all functions of the warehouse, and ensuring smooth operations of all activities.
  • Lead the receiving department and insure the functions are used correctly.
  • Delegate and assign work to keep a 100% fill rate.
  • Help manage the inventory and conduct necessary training within department.
  • Ensure the proper use and accountability of tools.
  • Ensure hours and functions are recorded correctly (e.g. Time clocks)
  • Be responsible for answering email and verbal questions in a timely manner.
  • Keep product moving and oversee the cleanliness of the department. This includes daily trash compacting.

What You’ll Need

  • Working understanding of WMS system.
  • Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or common sense.
  • This is a floor position, and will involve physically moving/processing products in addition to leading a team of warehouse associates
  • Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.
  • Experienced in more than one department. Work areas include: receiving, inventory control, pick, pack, ship and return of product.
  • Experience with composing and replying to emails.
  • Power Equipment experience – Must be able to operate or willing to be trained on Powered Industrial Truck Operations (PITO).
  • Experience with creating and updating systems such as trouble tickets.
  • 2+ years working experience. Must have excellent attendance.
  • Understanding of High Jump is a plus.
  • Able to read and comprehend English to ensure your safety and the safety of those working around you.
  • Additional responsibilities as assigned.

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