Warehouse IT Support Engineer, Perris 3rd Shift Thurs-Mon
Perris, CA

Wayfair is looking to grow our Corporate IT team by bringing on board a talented individual who wants broad exposure to the technologies that support our desktop computing and technical warehouse infrastructure as well as our large-scale Internet e-commerce platform. 

What You’ll Do:

  • Providing second and third-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as: Windows 7, Windows XP, Windows Server 2008, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary software
  • Preparing, repairing and deploying desktop computers, warehouse technologies (such as wired and wireless scan guns, packing stations) and other office equipment
  • Experience with deploying software\imaging with System Center Configuration Manager added
  • Maintaining and expanding edge network switch gear
  • Managing, monitoring and troubleshooting daily batch and backup processes
  • Helping with the planning and deployment of new and upgraded products
  • Helping to seek out and implement ways to make a system or process more efficient

What You’ll Need:

  • BA or BS degree from a 4-year college or university or equivalent experience
  • One to two years of current IT Support Experience
  • Prior warehouse operations/warehouse management system experience a plus
  • A high degree of technical aptitude and troubleshooting skills
  • A strong sense of customer service, attention to detail and desire for organization
  • Experience in a helpdesk or other service-oriented IT role a large plus
  • Solid understanding of Microsoft technologies
  • Active directory experience, including Group Policy Objects and User Profiles
  • Ability to handle multiple tasks concurrently and prioritize appropriately
  • SQL experience a plus
  • Unix/Linux (particularly FreeBSD/CentOS) knowledge/interest a plus
  • Familiarity with email, FTP and HTTP technologies a plus
  • Scripting ability, especially using Powershell, VBScript and/or PHP, a large plus

Other traits we look for:

  • Excellent interpersonal and team building skills
  • An analytical, creative, and innovative approach to solving problems
  • An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it

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