Who We Are:

Wayfair is looking for Operations Interns to join our EU Operations Service Team based in Galway, Ireland. Our team provides core operational support to our Wayfair Supply Chain Network, from data and technical implementation and supplier management through to freight management.

Upon joining our team, based on your experience, skill and aptitude, you will initially be trained in one of our areas, we then offer all team members opportunities to broaden skills throughout the operations team, learning all the core supply chain and logistics skills needed to support a thriving e-commerce operation.  This is a unique opportunity to join a team that covers the breadth and depth of online operations, whilst being part of an exciting and dynamic company delivery core operations services:

Supplier Implementation Service/Inventory Availability

The Supplier Implementation Services team in Europe is responsible for providing product availability information to the customers and to improve their experience with Wayfair.  We are also responsible for the set ups of logistics accounts for new suppliers, and help enable them to ship through our integrated carrier network. 

 
Supplier Operations Services

The Supplier Operations services team resolve existing order issues, provide updates on orders to our customer service teams, target specific suppliers on key issues such as fill rate, and provide an important Account management function for suppliers. This is a role with tremendous opportunity to make an immediate impact on the success of the company and for growth within the Operations team.

 
Freight & Carrier Services

Our Freight service team provide the link between our customer service teams, our supplier operations teams and our carrier partners. At Wayfair, we work with many different carriers to ship products across all of Europe, from small items such as spoons to large items such as an assembled wardrobe, our freight operations team manage these daily operational challenges, whilst also implementing strategic carrier realignments.

 
Special Operations

Our Special Operation team provides support to the broader Operation Services function both in terms of day to day operation execution but also driving initiatives and special projects to continue to develop and improve how we work with our suppliers, carriers and internally.

 
What You'll Need:

  • Strong communication skills, you get right at the problem, find the solution and get people together or on the phone to make it happen.
  • Comfortable with IT tools including MS Office
  • Able to work in a great level of autonomy, taking responsibility and looking for solutions
  • Ability to multi-task and organize yourself well and thrive in a fast-paced environment
  • Tenacious and motivated team player, organized and detailed oriented

 

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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