Senior Manager, Operations Strategy & Analytics

CastleGate was created to dramatically improve the online consumer shopping experience while developing a competitive advantage for Wayfair. We do this by offering one and two-day delivery guarantees, lower costs, and higher delivery quality of home products than has historically been possible. To accomplish this goal, CastleGate partners with hundreds of suppliers, and provides access to our rapidly expanding portfolio of logistics services. Suppliers ship inventory directly to Wayfair warehouses on consignment. CastleGate is one of Wayfair’s newer business units, is growing rapidly, and operates entrepreneurially. Visit the link to hear from one of our Wayfair founders, Niraj Shah, and our team to get a more in-depth understanding of CastleGate: https://www.youtube.com/embed/4ChIwUySYhs

Wayfair is looking for a driven, analytical leader with proven experience driving organizational change and championing innovative thinking through advanced analytics to join the Inventory Planning function. This function is at the forefront of building an innovative, scalable business strategy for Wayfair. This role will lead the development of metrics, reporting, and strategic analyses to grow the CastleGate business and will have executive-level visibility given the mandate to improve fast delivery to customers and drive global in-stock.

What You'll Do

  • Partner with leaders across Executive Leadership, Account Management, Inventory Planning, Product Management, Business Intelligence, and Engineering to develop and implement an infrastructure of technology and data that would result in dynamic reporting and optimal decision-making
  • Develop analyses that lead to actionable insights that accelerate CastleGate growth through profit optimization
  • Spearhead the development of insight-driven tools & dashboards
  • Proactively identify areas in which analytics efforts can add significant business value
  • Work with several large and complex databases
  • Mentor and develop analysts

What You'll Need

  • BA in computer science, statistics, economics, or other quantitative discipline with strong academic record
  • 6+ years of experience in a business intelligence, data science or engineering role; Supply Chain experience preferred but not required
  • Strong proficiency with SQL, Excel, and Tableau required
  • Ability to learn and act quickly, make decisions and draw conclusions in the face of ambiguity
  • Strong communication skills – ability to succinctly summarize and share results with key stakeholders
  • Technical in nature; Advanced Excel skills and prior experience in SQL
  • Ability to analyze large data sets to deliver clear, actionable insights
  • Experience with Python, Java, OLAP technologies, RStudio, or C++ preferred
  • Proven track record of leadership, taking ownership and driving results
  • Experience managing and executing large projects from start to finish including project management, data gathering and modeling, problem solving and communicating recommendations
  • Strong written and verbal communication skills

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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