Our Mission

Since 2014, our Sendwave app has allowed Africans in the US, the UK, and Canada to send money instantly to mobile money wallets in Kenya, Uganda, & Tanzania, saving our users over 70% relative to Western Union and MoneyGram.

In 2016, we expanded our scope and began building Wave, a mobile money product for domestic markets in Africa.

The problem: Nearly 60% of adults in sub-Saharan Africa have no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

How we're solving it: We're building financial services to work as they should: no account fees, instantly available and accepted everywhere. In places where electricity, water and roads don't always function, we're creating financial infrastructure that "just works." In fall 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. We've recently expanded to Cote d'Ivoire and are adding more countries this year. Our goal is to make Africa the first cashless continent. That's where you come in...

How you'll help us achieve it

We’re looking for an experienced IT professional who’s resourceful and excited about getting things done. You'll be our first full time IT hire, so you'll be responsible for setting up and maintaining tools that fully enable our employees as we scale our business in Senegal and across the rest of Africa.

In this role, you'll:

  • Partner with the people team to build and operate systems that allow us to easily and quickly onboard and offboard employees
  • Partner with our security team to improve our access management processes
  • Design and execute a hardware management process for provisioning, distributing, and recollecting laptops
  • Manage our google suite account, and configure single sign on and other integrations with other tools
  • Help select, roll out, and support the software tools that best support the team
  • Write and train others on playbooks for solving common problems. Be route of escalation for helpdesk questions about our software tools.

Key details

  • You can work remotely from anywhere (between UTC -5 and +4) with reliable Internet access
  • Both of our two teams have regular retreats, which are one week in length. Wave covers all costs associated with travel to and from retreats. In this role you would be expected to travel for retreats 6-10 weeks a year.
  • Salaries are calculated using a transparent formula.
  • Major benefits:
    • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country)
    • 26 weeks fully paid parental leave and subsidized fertility assistance
    • Unlimited vacation with a 20-day minimum requirement
    • $10,000 annual charitable donation matching

Requirements

  • Fluency in English
  • At least five years experience working in IT

You might be a good fit if you

  • Enjoy working independently and are excited about being the first IT person in an organization
  • Own projects end to end, and don’t get stuck when something doesn’t go the way you planned
  • Are excited about solving software problems for people, even if those people don’t know what the solutions look like yet
  • Can design sustainable processes that enable employees and meet business goals
  • Aren’t afraid of schlep
  • Can quickly use documentation and other resources to understand and configure new technology
  • Are comfortable thinking about the security consequences of IT decisions
  • Are comfortable defaulting to over-communication and overreaching when it comes to coordination
  • Adjust quickly to changing priorities and conditions and cope effectively with complexity and change


bonus points if you

  • Speak French
  • Have worked on IT in a distributed or remote company before
  • Are based in Europe or Africa
  • Are excited about traveling to West Africa regularly to enable our on-the-ground teams

Our team

  • You’ll work with both the Sendwave team (~100 people, distributed) and the Wave team (~40 distributed, ~90 Senegal based, ~20 Cote d’Ivoire based). All of those people are deeply passionate about our mission of bringing great financial services to the people who need them most.
  • We’re backed by world-class investors including Khosla Ventures, Founders Fund, Y Combinator, and the cofounders of PayPal.

How to apply

If interested, please apply below by submitting a resume, as well as a cover letter in English describing your interest in Wave and the role. Applications will be reviewed on a rolling basis.

Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Wave are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.