Warby Parker is on the lookout for a Senior Manager, Transportation & Trade Compliance to join our Supply Chain & Logistics team and help us provide an all-star experience for our customers and internal stakeholders. In this highly-collaborative role, you’ll be responsible for overseeing all aspects of transportation strategy and execution while ensuring compliance with international trade regulations. Our ideal candidate has extensive expertise across all modes of transportation accompanied by a background in trade compliance  If this sounds like you: Read on! 

What you’ll do:

  • Develop strategies and budget across all modes of transportation including parcel, domestic ground, freight forwarders, and customs brokers
  • Monitor and report operational performance relative to established SLAs and BVA financial performance, identify areas for improvement, and implement corrective measures
  • Lead systems strategy and review new technologies to provide better visibility of shipment data, shipment cost, landed cost, and other actionable data
  • Refine existing risk mitigation strategies to ensure the operation is well-positioned to navigate evolving ecommerce, economic, and geopolitical headwinds
  • Oversee trade compliance program governing import/export activities to the U.S. and Canada, including duty drawback, pursuit of tariff rebates, and FTA adoption
  • Stay up to date on changes in trade regulations and industry best practices, communicating any relevant updates to the rest of the team
  • Lead and participate in continuous improvement projects aimed at increasing efficiency, reducing costs, and improving quality across the entire Warby Parker network 

Who you are:

  • Backed by 8+ years of “both sides of the desk” experience working for a transportation service provider in addition to an organization procuring transportation services—including at least 5 years in a leadership role
  • The proud owner of a bachelor's degree in international business, logistics, supply chain, operations management, or a related field
  • An expert in leading impactful business reviews and RFPs that result in operational efficiency gains, improved partner performance, and cost savings
  • Experienced working with parcel providers including USPS, FedEx, UPS, regional parcel carriers, and postal consolidators
  • A natural leader with a passion for mentoring and developing the careers of your reports 
  • A strategic thinker with strong analytical and problem-solving skills—you like to roll up your sleeves and find creative solutions
  • A self-starter who’s comfortable navigating uncharted territory
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit:

  • Experience with trade compliance software and systems, such as global trade management (GTM) and transportation management systems (TMS)
  • Experience using Six Sigma and other continuous improvement methodologies
  • Experience working within CBP’s ACE Portal
  • Proficiency in Looker, Big Query, Tableau, and/or Oracle
  • A U.S. Customs & Border Protection Brokerage License
  • IATA/FIATA certification

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer and will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

New York City Pay Range
$109,375—$125,000 USD

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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