We’re looking for a superstar Order Processing Associate to play an important role in helping Warby Parker process customer returns. This significant position is critical to understanding the impact returns are having on the business and customers. As an Order Processing Associate, you will report to the Domestic Suppliers and Returns Coordinator.
What you’ll do:
Monitor daily inventory at our headquarters and become a top expert at checking the quality of our frames (very important!)
Process daily returns to ensure customer satisfaction
Work closely with Supply Chain, Customer Experience, and Retail teams to ensure proper methods are used to allocate inventory
Who you are:
A proven PowerPoint and Excel whiz
An outgoing (and hardworking!) professional who communicates well with both creative and analytical types
A focused and highly organized workhorse who has no problem enforcing deadlines
Meticulous, such that attention to detail is a comfort zone
An optimistic, happy-go-lucky soul with a "no task is too small" attitude
About Warby Parker:
Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.
Because all work and no play makes a dull office, we fill our days with snacks, surprises, pneumatic tubes, and, when appropriate, costumes. As a team member at Warby Parker, you can also look forward to company outings, guest speakers, volunteering opportunities, and brain-stimulating activities.
In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.
Some benefits and perks of working at Warby Parker: