*Remote Available*

What is Waldo?

Waldo (waldo.io) is the world’s first no-code testing platform that lets anyone create reliable, automated mobile tests without the hassle of scripting. Every company with a mobile app needs to test it - we’re the first to make it fast, easy and reliable, helping mobile teams ship better apps with fewer bugs.

We raised a $6.5M Seed last year backed by First Round Capital (Uber, Square, Roblox), Matrix Partners (Apple, Hubspot, Postmates), and leaders in the mobile industry. We are growing quickly and are looking to hire our first talented Sales Engineer to lead technical implementation and conversations with our customers and prospects.

The Mission

  • Work closely with prospective, onboarding and ongoing customers in technical implementation and utilization
  • Partner with Account Executives to uncover prospect’s key pain points and strategize how to paint a powerful picture of Waldo's value based on that discovery
  • Give product demos, provide consultative advice, and act as a business consultant for our prospective and existing clients
  • Have a comprehensive understanding of the competitive landscape, and be able to explain to prospects how Waldo differs and excels
  • Partner with Customer Success to ensure a quickly operational onboarding experience; and investigate and recommend improvements to customers' implementation and utilization of Waldo
  • Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering
  • Evangelize new product features & work with our product team on feedback from our customers
  • Be more than a technical resource for the sales team but elevate the entire revenue team's technical knowledge through trainings and tech conversations

Qualifications

  • 2+ years of Sales Engineering, Mobile Development, customer facing DevOps, Technical Account Management, or Solutions Architect experience in a SaaS organization
  • Software engineering experience because our product is technical and we are communicating technical ideas to engineers and engineering managers
  • A creative problem solver with a track record of successfully overcoming technical objections
  • Equally comfortable with technology and the processes around the people side of business
  • Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to any audience
  • Have strong execution skills and care about high quality in everything you do
  • Are generally curious about technology and enjoy learning the ins and outs of the product you help sell
  • Loves getting hands-on with customers to solve their issues and requests

Benefits & Perks

  • The opportunity to drive impact on as an early member and to be the first Sales Engineer at a high-growth startup
  • Join an overachieving, talent-dense team, working to build great products that help mobile teams ship faster
  • A competitive salary, a flexible PTO policy, and a fully-remote option
  • Generous stock options at an early stage
  • Participation in medical, dental and vision insurance
  • Subscription to OneMedical and ClassPass

More on Waldo

#BI-Remote

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