JOB SUMMARY: 

Responsible for administering the day-to-day activities of the business office, including: welcoming of patients, answering phone calls, scheduling of appointments, and maintaining patient records.

ESSENTIAL DUTIES:

  • First point of contact when answering phone calls. Address patient requests, concerns and needs in a professional and friendly manner.
  • Triage decisions, issues, complaints, requests and forward to Practice Manager when they are not in office.
  • Discuss treatment plans, insurance coverage and patient balances with patients.
  • Accept and properly record payments made at time of service, via mail and telephone.
  • Ensuring all necessary radiographs, paperwork and other needed information is updated and complete prior to patient’s appointment.
  • Any other duties as assigned

BENEFITS:

Competitive Pay

401(k)

Medical/Dental/Vision Insurance

PTO and Holiday Pay

SCHEDULE:

Full-Time

Monday to Thursday 6:45 a.m. to 4:00 p.m.

TRAVEL: Cary and Zebulon locations

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

1+ years of experience working in a dental office, required

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