Mountain View, CA

We are moving a mile a minute to make sure that Wag! customers, walkers, and partners are able to experience the magic of Wag!. The Account Manager is a critical role that will own some of the most valuable partnerships for Wag! across the U.S. - collaborating with partners who trust Wag! to help take care of their beloved furry family members, with the goal of making Wag! their most loved partner platform.

What you'll be doing

  • Own and manage partnership relationships across the U.S. market
  • Drive forward operational improvements with your partners to ensure that together we are delivering the best experience to Wag! customers
  • Effectively address merchant concerns and issues over email, phone, or in person
  • Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment
  • Use your analytical ability combined with operational rigor to build tools and processes to drive forward partnership KPIs
  • Work closely with stakeholders in internal teams across the U.S. to solve problems and ensure that feedback received is utilized in improving our product and operations.

 

What you should already have

  • 3+ years in an account management, business development, operations, or sales role
  • Demonstrated ability to build strong relationships with external partners as well as internal stakeholders
  • An exceptional track record of driving revenue, hitting sales quotas or reaching KPI plans
  • Prior experience in a fast-paced, constantly evolving environment
  • Expert communication and interpersonal skills
  • Strong project management skills and ability to run multiple projects simultaneously

Bonus points

  • Management Consulting or Corporate Development experience, MBA a plus
  • Excel modeling skills, SQL knowledge advantageous
  • Track record of exceeding quotas
  • Experience with the Wag! platform

Why Work Here:
Competitive Salary with Stock Options
Medical, Dental, Vision, & Life Insurance
Unlimited PTO
Catered daily lunches, snacks galore, and endless coffee
Office dogs!
Get in on the ground floor of a fast-growing startup!

 

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