As a Broker Success Manager at VTS, you’ll be responsible for the success and engagement of our brokerage user community. You’ll work with a variety of clients and users - from entry level leasing coordinators to veteran agency power brokers that truly move the market. 

You’ll work with brokers to show how VTS can provide value in their day-to-day activities in order to help drive engagement, ensuring that our industry-leading platform is a vibrant ecosystem that meets the needs of all personas in commercial real estate.

To thrive in this role, you should have prior experience in commercial real estate with a good understanding of the different roles and the jobs those people perform. You should be a great relationship-builder and communicator that loves working with customers to help drive their success More than just executing a playbook, you’ll help build out the programs that make it easy, fun, and memorable for commercial real estate professionals to understand, enjoy, and fully adopt VTS as part of their everyday life, acting as an evangelist for VTS as an industry-changing organization and platform. 

Here's what you can expect as a Broker Success Manager:

  • Be a trusted point of contact to key stakeholders across your territory to help them maximize the value of the platform
  • Be a champion for the brokerage community at VTS and work closely with a cross-functional group to surface patterns, concerns, and wins to ensure brokers are heard and championed at VTS
  • Train new brokers and facilitate VTS Certification as they get up and running on VTS.
  • Proactively train existing broker users and encourage VTS certification to level up their experience with VTS
  • Develop relationships with leading brokers to source advocacy opportunities like case studies and interviews, crafted in partnership with the VTS marketing team, that amplify the expertise of our users in the market
  • Have strong proficiency on VTS products and services and understand how they can be leveraged to help your users achieve desired outcomes

In return for this work, you can expect a dedicated team to help you reach your goals. You can expect continuous learning opportunities. And you can expect growth. As VTS grows, so will you. 

What VTS Values & How We Show It

  • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
  • Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches! 
  • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
  • Move as One - We work in an open floor plan to promote cross-functional collaboration. 
  • Take Ownership - Be an owner of the company you’re building with our equity packages. 
  • Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
 
ABOUT VTS

VTS is the commercial real estate industry’s leading technology platform that transforms how strategic decisions are made and executed across the asset lifecycle. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry and delivers data insights and solutions for everyone in commercial real estate to fuel their investment and asset strategy, leasing and marketing automation, property operations, and tenant experience.

With the VTS Platform, consisting of VTS Lease,  VTS RiseVTS Data, and VTS Market, every business stakeholder in commercial real estate is given the real-time market information and executional capabilities to do their job with unparalleled speed and intelligence. VTS is the global leader with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform globally. VTS’ user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, Boston Properties, Oxford Properties, JLL, and CBRE. 

VTS maintains offices in New York City, London, Toronto, Chicago, San Francisco, and San Diego.

To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.

EEO Guidelines
 
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
 
All your information will be kept confidential according to EEO guidelines.
 
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com

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