As our Associate Implementation Manager, you will be supporting both clients and internal teams with onboarding client data onto the platform and guiding them through the approval and early adoption process. You will be joining our customer success, implementation team. This team is responsible for ensuring the successful rollout of VTS’ asset management, digital marketing, and tenant experience platform for our clients.

To thrive in this role, you should have prior experience in project management. One must also have strong communication skills and is comfortable working and making decisions independently.

Here’s what you can expect as an Associate Implementation Manager:

Work cross-functionally across teams at VTS to ensure a consistent client experience from pre-sale through to implementation and ongoing support
Plan, schedule, and manage project timeline and activities from project kick-off through portfolio go live to ensure each project is delivered on time, within budget, and satisfies desired implementation outcomes
Facilitate recurring project management meetings to ensure the client is meeting project milestones and their expectations are being met
Create bespoke implementation plans based on client goals, including tailored data collection (automation where possible) and workflows

What VTS Values & How We Show It:

Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches!
Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
Move as One - We work in an open floor plan to promote cross-functional collaboration.
Take Ownership - Be an owner of the company you’re building with our equity packages.
Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

ABOUT VTS

VTS is the commercial real estate industry’s leading technology platform that transforms how strategic decisions are made and executed across the asset lifecycle. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry and delivers data insights and solutions for everyone in commercial real estate to fuel their investment and asset strategy, leasing and marketing automation, property operations, and tenant experience.

With the VTS Platform, consisting of VTS Lease, VTS Rise, VTS Data, and VTS Market, every business stakeholder in commercial real estate is given the real-time market information and executional capabilities to do their job with unparalleled speed and intelligence. VTS is the global leader with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform globally. VTS’ user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, Boston Properties, Oxford Properties, JLL, and CBRE.

VTS maintains offices in New York City, London, Toronto, Chicago, San Francisco, and San Diego.

To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.

Workplace Designations

At VTS, we believe that the definition of “workplace” has dramatically evolved, and value flexibility as a necessary part of employee happiness & productivity. We believe that by embracing new ways of working - VTS is able to attract and retain the best talent!

We aim to provide the greatest level of flexibility we can for each of our team members, based upon their individual roles at VTS. We currently offer three types of work designations at the company level.

@office - This option means that the role requires you to come to the office at least 3 days a week.
@flex - This option means that the role requires you to come into the office 2 days or less a week.
@home - This option means that an employee will work primarily from their own home, but will have access to our office hubs whenever they would like.

There are some roles that require employees to be in the office at greater frequency - not all designations are available for every role. We are committed to transparency and each role is promoted with all designations available to that role.

For roles that require employees to spend time in person at one of VTS’ offices in the US or Canada, VTS requires all employees to be fully vaccinated as a condition of employment unless a documented medical or religious reasonable accommodation is requested and approved. Being fully vaccinated means that an individual can provide documentation that they are at least two weeks past their final dose of an authorized COVID-19 primary vaccination series (not including booster shots). To be qualified for employment at VTS for roles that require you to spend time in the office, you must comply with the vaccination requirement or receive an approved accommodation.

The health & safety of our employees is of the utmost importance to VTS. We pride ourselves in maintaining safe & welcoming office spaces that adhere to all local requirements and regulations.

EEO Guidelines

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All your information will be kept confidential according to EEO guidelines.

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com

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