VSA Partners is a group of dedicated, collaborative and kind people that value smarts over egos. We work very hard to create human-centered, insight-inspired work that moves people, changes behavior, and answers real strategic problems. We started as a design firm over 30 years ago and operate today with a “design thinking” approach to everything we do. Formally, we’re a branding and marketing company that approaches business challenges holistically and aims to break down silos between branding, digital, marketing and advertising. Informally, we’re a family that comes together at the table every day to make something great.

VSA has a Recruit from Everywhere, Work from Anywhere policy so most of our roles can be based anywhere in the US!

VSA Partners is a group of dedicated, collaborative, and kind people that value insight over egos. Our Digital Design team builds and activates each of our clients’ vision, voice and story across digital channels.

VSA's Content Practice provides brand and marketing audiences with meaningful content and communications that tackle clients’ business problems. Across multiple forms, media and channels, we unite the art and engineering of content—strategizing, concepting, structuring, creating, adapting, publishing and measuring.

We are looking for an Associate Director, User Experience (UX) Design to join a dynamic team that will lead planning and development of usable, useful, compelling visual content for a broad range of interactive projects.

We will be defining and crafting sophisticated and dynamic experiences across multiple channels and devices; mobile, tablet, web and ideally physical environments/experiences.

Together we will come up with big ideas and define them down to the interaction level with appropriate detail. We advocate choices based on clear strategy or heuristic principles and can tackle smaller projects or sizable components of large-scale projects depending on business needs.

If this excites you; keep reading.

Responsibilities

  • Extract and interpret client needs and interact closely with the team to create and refine a chosen direction, identifying alternative strategies for achieving clients’ objectives.
  • Design and conduct research to ensure that all projects are driven by user needs and business outcomes, including adapting strategies to changing context or new evidence.
  • Conceive of innovative user experiences that result in improved user engagement, brand affinity, and content consumption.
  • Model proposed user experiences though maps, wireframes, workflow diagrams, functionality requirements, interaction specifications, and prototypes.
  • Explain to project teams and clients how proposed solutions deliver on strategic goals, business goals, and user needs.
  • Design and conduct usability testing to inform additional iterations of the digital experience.
  • Contribute to new business development efforts, including pitches, RFP responses, and scoping work.
  • Foster a working environment that promotes and embraces independent and creative thinking, diversity, equity and inclusion.

Qualifications

  • 7+ years of UX research and design experience.
  • M.S. in HCI, UX, interaction design, human factors or industrial design preferred.
  • Experience designing for and with large enterprises and working in a fast-paced agency environment and on agile projects.
  • Experience with design and prototyping tools such as Sketch, InVision, Axure, Adobe InDesign, or Omnigraffle.

Does this sound like the right opportunity? We'd love to hear from you! Apply now!

VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need.

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