Voxie is the first conversational texting and automation platform that enables brands to personalize the text messaging experience for their customers at scale. We are building the future of communication by helping brands like Verizon, Buff City Soap, Edible Arrangements and Junk Brands, build meaningful relationships with their customers through conversation—SMS to start. Recently named a Top 10 most innovative technology company, and fresh off a $34 Million Series A, Voxie is backed by top tier VCs and uber-successful founders from companies like Salesloft, Pardot, Vonage, Callrail and Internet Security Systems. 

To help take Voxie to the next level, we are seeking a Senior UI/UX Designer, who wants to be part of building the early team of a fast-growing company, influencing a world-class culture. 

In this role, you will...

  • Partner with product and engineering to define and implement customer-centric solutions from concept development to launch.
  • Determining the best UX solutions based on customer feedback, business goals, analytics, and user personas to determine the overall design solution.
  • Lead and facilitate ideation with customers and internal cross-functional teams.
  • Design and test multiple ideas swiftly (sometimes with customers) to test product direction.
  • Advocate for our customers, empathizing with their needs and behaviors with the ability to influence product, design, and executive decisions to develop the best UX solutions.
  • Knowing when to innovate and when to leverage existing solutions or established best practices.
  • Evaluate user experiences holistically utilizing heuristics and experience to identify/prioritize improvements.
  • Create wireframes, storyboards, user flows, process flows, site maps and prototypes to effectively communicate interaction and design ideas.
  • Create final visual design UI assets in collaboration with Engineering for implementation into the product.
  • Present and defend design proposals and key milestone deliverables to peers and executive level stakeholders.
  • Promote and contribute to UX/UI best practices, processes, and methodologies.

 

To find success, you should...

  • Have 6-10 years' experience with design strategy, design research, experience design, and visual design.
  • Be comfortable in startup environments
  • Act as a thought leader and advocate for design thinking
  • Have a portfolio demonstrating your UX/UI work for websites, web applications, and/or mobile apps, preferably demonstrating process as well as end results. Hypothetical or learning-based projects are ok, though actual real-world projects will carry the most weight.
  • Have contributed to and maintained a robust design system or pattern library in collaboration with Engineering teams
  • Be up to date with the latest UX trends, techniques, and technologies
  • Use strong communication and stakeholder management skills with an ability to build strong relationships both within and outside of the Product Team
  • Have experience creating wireframes, interactive prototypes, low and high fidelity designs in Figma or a similar platform
  • Have experience working in an Agile/Scrum development process.
We know we need to be intentional in our hiring practices in order to overcome systemic biases we may be blind to. So, if your lived experience has given you a unique perspective on business, startups, or any other aspect of our business – even if you don’t meet all the requirements – please still apply and let us know so we can make sure your application gets the attention it deserves.
 
If you require any accommodations throughout your interview process, please let our hiring team know and we will be more than happy to make the appropriate adjustments. 

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Voxie Inc’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.