Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.
Vouch is a new, technology-first insurance company, backed with $70M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for startups.
We're doing this by making insurance fast, responsive, and focused on our customer - startup founders. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.
Vouch is looking for a Product Designer to join our growing team, eventually reporting to our beautiful San Francisco office. We’re looking for someone who lives and breathes customer empathy and is excited to be a voice for our founder-users across the entire Vouch organization. You will shape how our product presents itself to new markets, support the launch of new insurance programs, and reinvent how our customers interact with their insurance after purchase.
Own our users’ account (or member portal) experience, where they log in to adjust their coverage, file claims, request proof of insurance for partners, and more.
Design beautiful and intuitive interfaces that help our customers get the most out of their insurance and reduce risks to their business.
Think creatively within the constraints of the insurance industry, aiming for step change improvements instead of iterative refinements.
Experience working across product, engineering, marketing, and sales stakeholders to create designs and collaborate on technical implementation
Share continued learnings about our customer and advocate design principles to the broader Vouch Insurance team
+3 years of web/app experience as a professional UX or Product Designer
Proven track record of solving complex interactive customer problems
Clear cross-team communication skills
Experience working with modern design tools like Figma, Sketch, etc.
Good understanding of responsive design techniques
Experience synthesizing user research into beautiful and intuitive interfaces
Nice to have:
Illustration and animation skills with offline/print experience a plus
Bachelor’s degree in a design-related field (Interaction Design, Human Computer Interaction or Industrial/Graphic Design)
Experience in an highly regulated industry
Familiarity with CSS
Vouch is proudly an equal opportunity employer and celebrates the diversity of its growing team.