Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs. 

Our Legal Mission: We support the dynamic nature of Vonage’s business across the full spectrum of our global operations. We provide, manage and coordinate business-focused, high-quality legal counsel and services. Our aim is to minimize legal risks and costs, reduce litigation exposure and ensure compliance with all local laws both in the US and internationally. Our legal team is a business partner, contributing to strategy development, operational planning, people management, financial management and the full range of internal and external alliances and interactions.


Why this role matters:

As Vonage grows its business across its core product offerings, we need to ensure that our privacy requirements are up to scale with our ambitions. This role will minimize privacy risks across our business by ensuring that the controls are implemented across our products, by providing world class strategic, operational, policy and other privacy support; and by identifying privacy related strategic opportunities in support of our business objectives.


Where you will work:

Flex Worker - You will have home based days, but can be required to commute to the office for collaboration, customer meetings and presentations up to 3 days a week (exact days to be agreed with your line manager). 

The address of the office you will be commuting to is 3rd Floor, 15 Bonhill Street, London, EC2A 4DN

Sponsorship & Relocation Not Available- Legal authorization to work in the UK is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. Additionally, we are unable to offer any relocation assistance for this role.


What you will do:

  • Roll out of privacy programs and policies across Vonage and related enterprise entities. Ongoing monitoring and reporting of effectiveness of privacy policies and controls.
  • Creating Vonage and related enterprise entities privacy requirements and supporting their implementation. 
  • Building privacy into products and services through proactive privacy impact assessments of new products and services and corporate functions (e.g., Sales, Marketing, HR, Finance).
  • Supporting commercial and CMT teams by providing privacy advice and negotiating relevant data protection agreements with resellers, suppliers, vendors and customers.
  • Monitoring, communicating and adjusting to developments in global privacy legal frameworks as well as in relevant industry best practices and standards.
  • Identifying strategic opportunities and communicating them to relevant business teams. 
  • Promoting and maintaining privacy awareness across Vonage and delivering effective, role-based privacy training programs.  
  • Managing consultants and outside counsel.


What you will bring:


  • 3+ years of experience working in privacy with in-house experience in a privacy department a plus.
  • Expert legal or regulatory skills in privacy and data protection in at least the UK and EU, and excellent understanding of global privacy landscape in technology and online businesses. 
  • Demonstrated ability to identify and solve problems in a complex technology and business environment by creating simple, repeatable and actionable solutions and policy positions. 



  • Excellent communication, presentation, public speaking and people skills.
  • Comfortable with ambiguity. Persistence to drive change over time.
  • Results oriented, proactive, responsible, pragmatic and ethical person with a passion for privacy and interest in technologies and their societal impact. 
  • Experience with communication platforms as a service (CPaaS) and APIs a plus.
  • CIPP/E certified at a minimum and other CIPP and privacy certifications a plus.


How you will benefit:

  • Legal & General Pension
  • Life Assurance
  • Income Protection
  • Private Medical & Dental Insurance
  • Eligible for Free Eye Tests
  • Shopping Discounts
  • Optum Employee Assistance Programme
  • Unlimited Discretionary Time Off
  • Three Paid Volunteer Days a Year

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 


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