Vonage Engineering Mission: We embody the notion of what's next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.

Why this role matters: As a member of the Vonage Infrastructure Engineering team, you will be helping maintenance and support Vonage On Premise Infrastructure, Windows & Linux Operating Systems Builds & Patching, HPE Hardware, VMware, Storage and System Core Services (DNS, DHCP, NTP, Radius, LDAP and Email) alongside AWS EC2, Route53, ECS, IAM, S3, SES, Load Balancers, VPC, WAF and other cloud native services.

An ideal candidate for this role is an individual that has a diverse and deep technical background in these technical disciplines. A Systems Engineer is responsible for supporting all aspects of the Vonage Infrastructure & Systems, Virtualized Infrastructure, Amazon Cloud Services and Infrastructure.

What you will do:

● Perform typical systems administration tasks of all Windows and Linux based physical and virtualized systems like deployment, installation, configuration, support, maintenance and administration of hardware and operating systems.
● Evaluate hardware and operating system requirements for compliance, conformity, applicability, performance, and cost effectiveness.
● Ensure environment is maintained, conforming to security standards, analysis of any reported vulnerabilities and applying necessary fixes and patching as necessary.
● Administration and support for VMware and AWS cloud based Infrastructure.
● User Access Control for Windows and Linux Systems, based on Centralized Account Management Systems like Active Directory and OpenLDAP.
● Assist in Documentation of Processes and Procedures and ensure Team, Department and Company procedures and policies are followed and adhered.
● Assist in the development, implementation and documentation of project-oriented tasks.
● Configuration management of Core Operating System configuration items with Puppet and Ansible.
● Build custom Infrastructure support tools to automate production systems provisioning, configuration and maintenance.
● Provide 24/7 Administration and Support for Production Systems with Night & Weekend On-Call Support.

Required:
● Minimum 5+ Years of experience in a Systems Administrator/Engineer Position
● Bachelors in Computer Science or related field. (Equivalent experience or expertise
considered)

Preferred:
● Ability to listen, communicate, evaluate, problem solve, multi-task and prioritize in a
high-pressure, mission-critical, and rewarding team environment
● Experience in deploying, installing, configuring, maintaining, administering, and
troubleshooting hardware, operating systems & applications.
● Experience working on HPE Servers, Blade Chassis Hardware
● Experience in VMware Infrastructure Provisioning, Configuration and Administration
● Experience with Amazon Cloud Infrastructure and Services Management and Administration (EC2, Route53, ECS, IAM, S3, SES, Load Balancers, VPC, WAF and other services)
● Experience in configuration and maintenance of Systems with local and shared Storage
● Experience in Veritas Volume Management, Multi Path, ISCSI configuration
● Experience in programming languages Python, Ruby, Go, Perl or Bash
● Experience with Git or other source control systems
● Experience with Configuration Management tools such as Chef, Puppet or Ansible
● Experience in Core Infrastructure services like DNS, DHCP, NTP, Radius, LDAP and Email
● Understanding of Container Environments (Docker, Kubernetes)
● Understanding of Network Infrastructure and fundamentals on Switches, Router and VLAN configurations

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