Legal Counsel (US) - Commercial Legal 

Why this role matters:

Vonage’s Legal Department is looking for a talented Commercial Legal Counsel to support our fast paced Commercial Legal support team focused on revenue generating activities across our 2 core business areas: (i) Unified Communications and Contact Center (as a Service) division and (ii) Communications API and Conversational Commerce division  

The Commercial Legal Counsel will support complex and strategic transactions with our customers, partners and suppliers primarily supporting our North American business and some international activities; oversee a pipeline of commercial new business deals, manage new and existing customers and contracts (renewals, upsells, addenda etc); act as escalation point for other commercial deals; and be a trusted advisor to the business on a range of commercial contracts, data protection, dispute resolution and legal issues in connection with the services as well as support to the sales teams.

You will be providing day-to-day in-house legal support relating  to new and existing/renewing business, including but not limited to, reviewing and negotiating changes to our Terms of Service and MSAs for the relevant business line, drafting and negotiating contract amendments, special conditions, partner agreements (resell, referral, ISV, Technology etc), confidentiality agreements, general contract queries, etc., and ensuring that the Company obtains the maximum commercial advantage from its business relationships while minimizing/managing risk exposure. The advice and support will involve any number of legal issues important to the Company including driving revenue, legal and regulatory compliance, data protection, customer and partner relationships and supporting the development of new products and services.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW

What you will do:

Strategic Responsibilities:

  • Manage legal and financial risk exposure in all contact negotiations
  • Create streamlined processes for contract negotiations
  • Support the creation of streamlined and simplified processes for the provision of support to all other areas of the Company.Operational Responsibilities:
  • Experience Reviewing, negotiating creating and managing contracts with customers, partners, resellers, etc,  for a global business to protect the interest and risk of the Company and to ensure compliance with relevant laws and regulations
  • Proven track record and ability to work in a high-pressure sales driven revenue generation environment with prompt and accurate responses to questions and production of work product
  • Advise on and facilitate the implementation of current regulatory compliance requirements for the Company – having particular focus on compliance with data protection laws and regulations
  • Support the sales and account management teams in reviewing RFPs and customer questionnaires
  • Liaise closely with other business functions, particularly Sales, Operations and Finance, Service Delivery, Product and Client Services  to support them on Commercial Legal matters
  • Advise on disputes and claims and actively engage in the settlement and/or closure of ongoing litigations and arbitration proceedings in favor of the Company
  • Develop and constantly improve the legal framework, especially with regards to standardization of contract templates, processes and procedures that serve a global purpose and provide the ability to cross-sell all of the Company’s services
  • Coordinate and liaise with any external lawyers in relation to various transactions and Company activities

What’s required for application:

  • Attorney qualified to practice in the US (minimum 5yrs+ PQE) 
  • Experience working in-house in a SaaS company (specifically with sales and account management departments)
  • Strong transactional experience in technology and SaaS areas
  • Strong experience with data privacy and data privacy laws (including GDPR)
  • Proven practical and proactive problem-solver who possesses strong business acumen
  • Experience in drafting, reviewing and negotiating commercial contracts (sales, channel/agent, reseller, etc.) for a global technology company
  • Experience working within a fast paced, dynamic, monthly / quarterly driven company
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Strong team player and self-motivating. Track record of employing diplomacy and gravitas to drive consensus and results
  • Proactive and self motivated; track record of challenging and improving on the status quo
  • Keen interest in using Legal technology solutions including AI based technologies
  • Sound, practical, and independent judgment; committed to the highest ethical standards.

Desired Skills:

  • Able to work in a fast-paced environment with high pressure periods and deadlines
  • Experience negotiating subscription software as a service (SaaS) contracts
  • Able to self-manage
  • Practical knowledge and experience of data protection issues
  • Ability to utilize various communication methods to drive efficiency in working and be comfortable with direct communications with internal clients and stakeholders and externally with 3rd party lawyers, companies including prospects, customers, partners and resellers.

 What you will bring:

Common Character/Behavioral Traits:

  • Passionate about delivering excellence
  • Embraces ‘sense of urgency’ ‘results driven’ and ‘accountability’ as key personal work ethics
  • Possess sound commercial judgment
  • Able to act clearly and diplomatically with an eye for detail and accuracy
  • Able to work collaboratively with different teams across the Company
  • Approachable, flexible, dependable.

What is in it for you:

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

 

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

 

#LI-REMOTE

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.