Travel Requirements: Light

Organization: Vonage 

Location: Tel Aviv, Israel


Vonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game.

Why this role matters:

The Product Analyst will play a key role in the Product team, analyzing data and trends about user behaviour, revenue and margin, commercial prospects and service.  This role will help drive commercial outcomes by turning data into insights that improve existing products, identify new opportunities and inform the product roadmap. 


What you will do:

  • Define and track performance metrics for the Apps product group at the product level for both existing and new products
  • Be the domain knowledge expert on all analytical aspects related to the products  -Manipulate and transform data to drive product insight and advice product roadmap development, including identifying successes and flagging potential issue
  • Build, maintain and continuously improve product dashboards, engage with different product managers to understand their needs
  • Work with various data sources, including customer research, competitor analysis and market performance to augment analysis and quality of recommendations
  • Guide product managers how to self source analytics and help them facilitate their data needs
  • Work with Product Managers, Engineering and the Business Intelligence team to ensure that data needs are considered during product development and guide decisions related to data


What you will bring:

  • More than 2 years experience as a Product/ Data/ BI Analyst 
  • Experience of working with complex, high volume, multi-dimensional products
  • Practical experience working with large datasets from multiple services and sources
  • Practical experience with Tableau or similar (Qlik, PowerBI), with experience creating dashboards for other users
  • Practical experience with using SQL and advanced SQL techniques
  • Excellent data and business analysis abilities
  • Excellent communication and presentation skills; ability to bring out insights and link data to business outcomes
  • Strong stakeholder management skills
  • Commercial acumen
  • Ability and willingness to:
    • Navigate ambiguity
    • Proactively identify issues and come up with solutions
    • Work in a global, fast-paced environment


What is required for application:

  • more than 2 years of experience in a product analytics /experience in data analytics reporting or similar position
  • Experience with using SQL and advanced SQL techniques
  • Bachelor degree with honors in Information Systems, Data Science, BI, Computer Science or an equivalent OR military experience in Intelligence units or a similar organization


Nice to have for the role:

  • Product or strategy experience
  • Telecommunications industry exposure
  • SaaS and Cloud communications Industry exposure

Potential Next Career Move: Senior API Product Analyst


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