About Vonage

Vonage is a global cloud communications business that offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centres and Communications APIs. 

By joining Vonage’s Product Delivery team, you’ll have an opportunity to shape the future of customer engagement by supporting our engineering and product teams to deliver a truly immersive platform experience.


The Role

You’ll be responsible for running your Agile Release Train (ART) working within our Cloud Communications API business. 

Key responsibilities: 

  • Coordinate the quarterly PI planning events for your release train
  • Coordinate  the preparation and execution of release planning
  • Coach leaders and teams  in Lean-Agile practices and mindset
  • Work with the Product team to support refinement and prioritisation of features
  • Work with the Engineering Teams to support capacity planning and estimation
  • Manage change to the ART’s PI plan
  • Work to remove cross team, ART, and departmental impediments
  • Provide transparency and awareness of progress, dependencies and impediments through open communication and reporting for the ART
  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity. Foster a culture of continuous improvement in your ART and across the organisation

You’ll also work closely with our passionate global team of Release Train Engineers to: - 

  • Develop and iterate on our Scaled Agile Framework (SAFe) implementation, using a data driven approach
  • Work with the Portfolio Lifecycle Management group and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment
  • Develop/modify processes to facilitate the working relationship between Engineering and its business functions and partners
  • Share knowledge across ARTs and learn from each other

About You

  • You’re experienced in running a mature release train
  • You’re well versed in Lean/Agile principles and a range of Lean/Agile methods but a slave to none - you know when to adapt your approach based on the context
  • You have had hands on experience of leading Agile transformations at scale and have a strong working knowledge of supporting tools (e.g. Jira/Jira Align)
  • You’re great at coaching and influencing people at all levels, and you’ve got experience working with senior leadership
  • You’re obsessed with continuous improvement, and you can tell us how you’ve made an impact in this area
  • You can be productive on your own or working with a team. Waiting around for approval is not for you - you’ve got ideas and the confidence to implement them

Icing on the cake

  • Jira Admin experience
  • Jira Align experience



  • Unlimited paid holidays
  • Extended Maternity and Paternity Leave
  • Career progression
  • Flexible working hours
  • Industry conferences as a team or individual
  • Annual benefit and long-term incentive cash award 


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