• Organization: Vonage API Group Product
  • Location: Remote - UK & Europe
  • Travel Requirements: Light travel primarily to US (East Coast)
  • Reporting to the Vice President of Product Management 

The Vonage API Communications Group is an emerging leader in the $10B+ cloud communications platform (CPaaS) market. Customers such as Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world.

We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees. We strive for passion and integrity, both personally and professionally.

We have achieved significant growth by hiring exceptional people. We have big goals, and we want the people who join us to be self-confident, focused on customers and delivery, and who are structured and committed in their approach. We value those who will help us continue this spirit. If this appeals to you then we encourage you to apply.


Why this role matters

As the Director of Product Management for Voice, you will lead a team of Product Owners in the Voice portfolio. You'll conceive and develop innovative solutions that drive demand for our Voice services and drive the Vonage API Voice Roadmap & vision while guiding your team on their career journey. 

Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial.

In your role as the Director of Product Management, you will be the product expert that the Engineering, Sales & Marketing team will rely on for all the products in your portfolio from Programmable SIP to our Client SDK integrations.

What you will do

  • Own and maintain the product roadmap for all of Vonage’s Voice Products.
  • Formulate the strategy, concepts, product requirements, and use cases for Voice
  • Document development requirements for, and work with the Engineering team to build deliverables
  • Actively collaborate with Product, Engineering, Operations, Finance & Legal colleagues to design and implement the best solution to achieve business goals
  • Proactively identify and manage dependencies with other product teams
  • Assist in driving the go to market strategy for new products and features and help manage the cross-functional implementation of the plan
  • Understand how the competition compares against Vonage’s products and positioning in order to drive product strategy
  • Contribute to the selection of partners required to deliver some of our Voice Products
  • Meet customers, prospects and partners regularly to incubate ideas and validate product choices
  • Integrate customer feedback and performance metrics continuously into plans

What you will bring

  • Consistent track record working in and delivering complex multi-stream projects
  • Highly analytical and at ease with influencing others through facts, insights and great presentation abilities
  • Self-Aware and confident in the unique blend of technology, market, business and relevant domain skills you bring to the table and how you want to develop as a leader
  • Learning mindset: not constrained to use only one set of technologies from previous experience; open to different methods to achieve business goals
  • Experience rolling up your sleeves at start-ups or able to demonstrate an ambitious track record at a large corporation or in parallel to your work.

What is required for application


  • Minimum 5 years working with Voice products either within a telco or SaaS business
  • Minimum 5 years of Product Management experience
  • Experience building API products or using APIs as a developer
  • Computer Science degree or similar technical qualifications
  • Previous software development experience at some point in your career


  • Experience with Agile methodologies  
  • Very strong written communication skills
  • Significant experience in delivering and executing on a product vision 
  • Proven track record in bringing successful products to market 
  • Self-Aware and confident in the unique blend of technology, market, business and relevant domain skills you bring to the table and how you want to develop as a leader
  • Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
  • Ability to distill broad concepts and business strategies into structured product management/marketing plans.
  • Technical aptitude to understand product dynamics and recommend product enhancements
  • A track record driving change and influencing others both internally but also externally (eg partners, relevant industry etc)
  • Bachelor’s in business or marketing MBA preferred 

What is in it for you

  • Unlimited paid annual leave
  • Flexible working hours
  • Company pension
  • Life assurance
  • Income Protection
  • Cycle to work scheme
  • Payroll Giving for Charities
  • Train Season Ticket Loan
  • Private Medical
  • Dental & Eye Cover
  • Gym Membership Loan
  • Enhanced Maternity and Paternity Leave
  • Career progression
  • Training  
  • Industry conferences
  • Free snacks and food 
  • Beer O’clock Fridays
  • Work laptop
  • Secure bicycle storage 
  • Discounts in London attractions through TasteCard Loan and BUPA, the medical provider
  • Social meetups, i.e. yearly Hackathons, company Christmas party, etc


Potential Next Career Move: Senior Director Product Management

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